UCL’s Information Strategy & implementation plans What are the objectives? What do we want achieve over the next few years? What will be the benefits? How will we get there? What are the critical issues?

WHAT ARE THE OBJECTIVES?

Just a few of them … Better access to timely and accurate information Complex information derived from multiple sources tailored to users’ needs Elimination of duplication and maintenance of multiple copies Information literacy and management skills ……see list at: http://www.ucl.ac.uk/eisd/strategy/

WHAT DO WE WANT ACHIEVE OVER THE NEXT FEW YEARS?

Example: the student experience Initial enquiry about courses Halls of Residence Graduation ceremony Access to: Timetable Lecture rooms Reading lists Course materials Study packs Assignments Record of progression Application Transcript Alumnus School Transcripts Interview “Smartcard” Cashless transactions Access to buildings Authority to use Library and IT facilities Offer Course options Assessment

WHAT WILL BE THE BENEFITS?

Some of the benefits…. Quality of the student experience Reduced administrative burden on staff UCL’s competitiveness in attracting students

HOW WILL WE GET THERE?

Integrated Information Environment Enterprise portal Finance INTEGRATION Students Alumni HR Space Library Residences Other systems VLE (e-learning)

Plans and status Parallel developments Modern systems for core functions “unitary”, “best of breed” Finance, HR, Student Information, Estates, Alumni, Library…. Continued improvements in quality of information Towards web-based self-service Enhancement of infrastructure networks, desktop delivery, servers…

Development of tools for integration UPI, content management, single sign-on, report generation tool, workflow … Progressive introduction of advanced facilities as integration proceeds e.g. directories, RALIC… Enterprise portal “complex information tailored to users’ needs”

WHAT ARE THE CRITICAL ISSUES?

WHAT ARE THE CRITICAL ISSUES? Acceptance of need for change common purpose readiness to revise business processes “joined-up” approach Winning confidence and buy-in provision of high quality information Raising information management skills

Scope of strategy Central elements Resources central and departmental…but limited control over departmental aspects Central elements 5-year estimates, full project costings Resources pressure of peak demand and expectations not one-off: continuing need for integration, replacement, expansion, new facilities currently ~£11M centrally; how much in departments?

Professor Roland Rosner THE MESSAGE Staff and students expect the benefits Competition is intense UCL must be among the leaders Professor Roland Rosner r.rosner@ucl.ac.uk