Weathering the Storm The Top 10 things you need to know to make money during a spike demand event. Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#10: Preparation wins the battle Think like a business owner Mobilization Lodging Surplus extraction and drying equipment Power Logistics Inventory Communication Labor Supplies Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#9: Qualify the #$%^ out of customers Dig at the budget Insurance vs. no insurance Know full market value of jobs Know when to discount Always get a deposit Establish clear payment expectations Strong upfront contract Always get a signed work authorization Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#8: Mama ain’t cooking for you Food and water may be scarce Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#7: Be prepared to go big! Know what you’re looking for If you land a $1MM job, how are you going to produce it? Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#6: There ISN’T an app for that Don’t rely on your iPhone for survival Do you have internet access? Do you have reserve phone and laptop batter power? Be prepared to print onsite. Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#5: Must be present to win Boots on the ground Early bird gets the worm Sizzling 30-second commercial Competition is fierce Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#4: You only have one shot Be aggressive Have production resources ready to move in quickly Establish payment terms “If I’m broke, I don’t want to be tired too” Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#3: Always know where you stand Collections Billing Expenses Labor Equipment Supplies Documentation, documentation, documentation! Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#2: Collect your money! Daily! Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup

#1: Do it again tomorrow Operate on a day-to-day basis Reset your upfront contract everyday Know where you stand Disaster Response • Water Damage Mitigation Mold Remediation • Debris Cleanup