Preserving Early Childhood Conference Tom Mosgaller Director of Change Management UW – Madison Section I.

“First we build the house, then the house builds us.” Winston Churchill TOM – we loved your quote and thought it was interesting that we had created a visual that relates – see the next slide. You don’t really need to use it unless you make it fit.

Early Learning Community Approaches Curriculum Assessment Evaluation Learning Environment Family Partnerships Meals Transportation Health/Safety Contracts and Interagency Agreements Supervision Fiscal Human Resources Staff Development Structures for Shared Leadership, Communication, & Decision Making Goals and Action Plans Guiding Principles Mission and Vision Values and Beliefs

“I know there is a better way if I could only stop for a moment and think of it.” Winnie the Pooh

TABLE Talk: From Listening to learning What are the key ingredients essential to prepare children for the future? What bridges need to be built to get there? What are the most important building blocks needed to support these bridges?

WECCP Regional NETWORKS Northern Western Northeast Tom – here is where we phase in to the coachs and their regional reports. We will also want you to talk about these Action Teams as important structures in our system and encourage people to go to the Regional teams after lunch. Southeast & Milwaukee Southern

Regional Discussion Questions What is going on in your world that would affect others? What gives you energy related to building bridges in your region? What is a future vision you have for your region?

Thursday

Preserving Early Childhood Conference Tom Mosgaller Director of Change Management UW – Madison Section II.

CARING FOR THE COMMONS IT TAKES A COMMUNITY

It Takes a Community The myth of the rugged individual -Luck -Leverage -Love Outliers by Malcolm Gladwell

OUR TWO BIG TOOLS INSTITUTIONS INSTITUTIONS AND SYSTEMS COMMUNITY CONSUMERS AND CLIENTS CITIZENS IN ASSOCIATIONS

It Takes a Community The Geometry Lesson Institutions and Community Make a lot Value diversity of the same thing

It Takes a Community Institutions Community Competency Relationships “Professional” Neighbor Policies Stories Procedures

It Takes a Community Relationships are the glue that holds community together Stories are the WD40 of relationships

It Takes a Community Institution Community Respond to Build on needs assets/gifts Consumers Citizens Clients Associations Customers

The Power of Relationships Systems Integration Model Communicate …Giving & exchanging information to Cooperate …Assisting each other Coordinate …Joint planning/synchronization Collaborate …Mutual goals and gains Convergence ...Restructuring Consolidation …United/Harmonized

It Takes a Community Will the actions we take strengthen or weaken the natural connections essential for our children to thrive in this century?

Preserving Early Childhood Conference Tom Mosgaller Director of Change Management UW – Madison Section III.

Quality is what it makes it possible for your customers to have a long term love affair with your customers QUALITY

THE GEOMETRY LESSON Institutions Community Effective processes are to institutions what Strong relationships are to communities. Both are powerful tools for different tasks

Working in the Gap Our success depends on our ability to improve our processes and build the relationships essential to community.

Quality Four types of quality Quality by inspection Quality assurance Quality improvement Quality by design

Five Key Principles 1. Understand and involve the customer 2. Fix key problems What keeps you up at night? 3.Pick a powerful change leader 4.Get ideas from outside the field 5.Use rapid- cycle testing The NIATx Model University of Wisconsin

Five Questions 1.What is it like to be our customer? 2.What are we trying to accomplish? What is our aim? 3.How will we know if a change is an improvement? 4.What changes can we test rapidly? 5.How can we sustain the improvement?

The P.D.S.A Cycle PLAN ACT DO STUDY

NIATx Process Improvement 101 5/20/2018 PDSA Cycle ? Improvement Goal Hunches Theories Ideas

NIATx Process Improvement 101 5/20/2018 PDSA Cycle #2 #3 #1 Data = 10 days Data = 12 days Data = 7 days Improvement Goal Reduce wait time from 14 days to 7 days ? Hunches Theories Ideas

PDSA Cycle Rapid Cycle Testing = Quick experiments Discover what change was actually an improvement.

Measuring Change How will you know your change is an improvement? Now is not a time Sum is not a number There is not a place

Measuring Change One Change One Location One Aim One Population

Getting Organized Key Roles Executive sponsor Change Leader Change Team

Small Changes – Dramatic Results Hospitality Start with the relationship Same day service Reminder calls Warm hand offs Follow up

Preserving Early Childhood What could you do today, this week that would be a small improvement that produced dramatic results? Start with the walk through Pick an area for improvement Put a team together Use the PDSA Cycle Sustain the gains

The Athenian Oath “Thus in all ways I will leave my community greater and more beautiful than it was transmitted to us.” Athenian Oath Pericles Mayor of Athens

Sustainability Video Clip http://www.soulgardencollective.tv/profiles/blog/show?id=2259039%3ABlogPost%3A183392