COMMUNICATION SKILLS AND STUDIES COURSE OUTLINE

COURSE DESCRIPTION This course offers students the opportunity to increase proficiency in both written and oral communication that can be adapted to a variety of situations at certificate level. This is to be achieved by developing the skills of listening which then leads to making notes, enhancing those notes through research of written materials culminating in adapting those skills for specific contexts. Simultaneously, speaking skills are developed that would allow the student to make basic seminar presentations which are well researched, structured and executed. All these skills are then practised in specialised context.

Learning Targets/Outcomes On successful completion of this course, students will be able to understand the following: 1 • Use the library efficiently and effectively. 2 • Develop the ability to listen attentively, to being a good listener. 3 • Acquire skills in reading for comprehensive analysis. 4 • Understanding and developing the knowledge on theories and facets of the communication process and barriers. 5 • Develop the skills of communicating effectively and fluently in a group as well as an individual.

Learning Targets/Outcomes 6 • Ability to write proficiently work-related documents like memos, letters and reports. 7 • Understand the principles of meetings and how meetings are conducted. 8 • Have knowledge of preparation of CV and requirements for interviews. 9 • Ability to understand and interact confidently when dealing with people or cliental. 10• Use language competently and use Harvard Referencing Style proficiently.

Resources 1. Pinner, D, Pinner, D. (2003) Communication Skills, Longman, Auckland. Available on reserve – Samabula library and UniStudio library 2. Chase, O'Rourke, Smith, Sutton, Timperley, Walker, Wallace (2000) Effective Business Communication, Longman Paul, Auckland. 3. Dwyer, J. (2000) The Business Communication Handbook, Prentice Hall, Australia. 4. Eastwood, John (2000) Oxford Practice Grammar, Oxford University Press, Oxford. Available in the library on reserve. 5. Pinner, D.D. (2003) Communication Skills, Longman, Auckland 6. Barnett, S. O'Rourke S. (2006) Communication: Organisation and Innovation, Pearson Education, New Zealand

COURSEWORK & ASSESSMENTS Total Coursework Mode of Delivery Assessment - 50% 1. Lecture Final Examination - 50% 2. Tutorial 3. Moodle/Guided notes Due dates for Assessments Short test – Reference/Grammar 15% Week 5 Report Writing 20% Week 9 Oral presentation 15% Week 10 Note All assignments must be typed using Font Style-Times New Roman and Font size-12, thereby assessing electronic communication skills.

Attendance Policy - Dean College of Humanities and Education (a) “As a prerequisite to the final examination, the student must attain a minimum attendance of 75% in this unit. Failure to do so means that the student cannot sit the final examination and has to repeat the whole unit.” Attendance Policy - Dean College of Humanities and Education

COURSE LECTURERS & TUTORS Labasa Campus: Mr. H L Bhindi Nasinu/Unistudio Campus : Ms. Sashi Bharos Ba Campus: Mr. Ravnil Narayan Namaka Campus: Ms. Noleen Namrata Hotel and Tourism: Mr. Kenel Singh Derrick Campus: Mr. Fiji Maritime Academy: Ms. Suzie Aziz

Communication Department

Timetable

Lecture notes Lecture notes are available on Moodle on the FNU website www.fnu.ac.fj/moodle Lectures are very important to attend Get access to Moodle from IT department Flash drive (virus free) – download from Moodle in the students’ computer lab.

Important

Assignment Cover page