Response to disruptive events at INEGI - Mexico City Office September 2017

background

INEGI's first major disruptive event Images of Mexico City - earthquake of 1985 INEGI's first major disruptive event

Aguascalientes (Headquarters) About INEGI – Regional structure Main offices Aguascalientes (Headquarters) Mexico City 10 Regional Offices 33 States Offices

Status of the risk management OPERATIONAL CONTINUITY PLAN PRICE INDEXES Preventive and Corrective Controls OPERATiONAL CONTINUITY PLAN NATIONAL ACCOUNT OF MEXICO 31000 27000 Individual operational continuity plans Risk Management Committee Statistical and Geographic processes

Institutional Resilience – Risk management strategy Incidents REACTION Crisis Management Plan PREVENTION STRATEGY FOR RISK MANAGEMENT RECOVERY Business Continuity Plan MONITORING BY TOP MANAGEMENT

Scope of business continuity management at INEGI

Objective of business continuity Current Situation Objective of business continuity To give continuity on a specific period to the critical processes that make possible the generation of statistical and geographical information.

Features of Stage 1 México City – Patriotismo office

CRISIS INCIDENT CRISIS MANAGEMENT Definitions* Abnormal and unstable situation that threatens the organization’s strategic objectives, reputation or viability. Adverse event that might cause disruption, loss or emergency, but which does not meet the organization’s criteria for, or definition of, a crisis. Development and application of the organizational capability to deal with crises. CRISIS MANAGEMENT *Crisis management – Guidance and good practice, BSI Standards Publication (2014)

Background of the continuity strategy Continuity of Operations Plan Activation 22301 22313 Coordinator of the incident

Components of the Business Continuity Plan 1. Identification of Critical Processes 5. Develop Continuity Procedures. 2. Risk Analysis 6. Integrate the Business Continuity Plan 3. Business Impact Analysis 7. Test of the Business Continuity Plan 4. Definition of Strategies.

Critical processes located at the Patriotismo office

Social demonstrations Blocking of facilities Risk Analysis Social demonstrations or Blocking of facilities

Business Impact Analysis Process Description Questionnaire Process description Resources Impacts

Questionnaire about criticality level Business Impact Analysis Questionnaire about criticality level

Evaluation of results Business Impact Analysis Maximum interruption periods of the processes

Priority assignment Business Impact Analysis Graphic example of the distribution of critical processes along a year

Strategies Continuity strategies

Continuity Procedures Communication Procedure. Resumption Procedure. Recovery Procedure.

Business Continuity Management Scheme