A Decision-Maker’s Introduction to Access Points: How to Get Workforce Development Services Out in the Community and Reach the Underserved May 15, 2009 11:30 am Eastern

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Practice In the chat room, please type the name of your organization, your location, and how many people are attending with you today.

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Presenters Presenters: Rita Elkins, Performance Excellence Partners, Inc. Kim Tucker, 3Fold Communications Moderator: Dolores Beran-Hall, Office of Workforce Investment, Employment and Training Administration

Objectives Workforce leaders will be informed and equipped to: identify how Access Points can fill local needs and target underserved neighborhoods direct staff to resources for follow-up on how to create effective Access Points.

Development of Access Point Model Presidential Initiative 2002 DOL Grants: Increase Partnerships & Universal Access Brevard County, FL (Access Points) North Dakota (Online Resource Directory) SHARE Network

2005-2008 Access Point Initiative 150-plus new Access Points 50+ local areas, in 15 States: Arkansas Delaware Kansas Missouri North Carolina Tennessee …and Buffalo, New York Indiana Iowa Michigan Mississippi New Mexico Ohio Virginia Columbia, South Carolina

Expansion of Access Point Model The Access Point Toolkit: Sharing How Access to Resources Empowers From now until June 30, 2009, you may receive distance coaching from DOL through Performance Excellence Partners, Inc. to implement Access Points: AccessPoints@performance-excellence.us Additional information at end of Webinar

What is a SHARE Network Access Point? A faith-based or community organization where people can go in their own neighborhoods or communities to look for jobs, assisted by trained individuals who connect them to the One-Stop system via computer and direct referrals.

Benefits of Partnering with FBCOs Help customers who are hard to reach More neighborhood locations Personal involvement Reduce staff time-per-customer Increase referrals to One-Stop system Strong neighborhood leadership

What Does It Do? Core services (self-directed job search) Referrals to One-Stop, others Publicizes itself/ One-Stop Reports Assures non-religious use, equal treatment, and religious liberty

What Does it Look Like?

What Does it Look Like?

What Does it Need? Computer workstation Internet access (preferably high-speed) Point of Contact person trained Relationship with One-Stop staff Regular communications

Key Partners and Roles WIB: Set goals, donate surplus, track progress, network and leverage One-Stop: Train FBCOs in core services; ensure contact/relationships FBCOs: Provide core jobseeker services, local publicity, reports.

Action Plan Train-the-Trainer: Toolkit + Technical Assistance Recruiting, relationship building Logistics, ensuring legalities Training your Access Points More customers served!

Return on Investment Local Area Investment: 17 to 40 hours staff time, start-up phase 3 to 6 hours staff time per quarter, thereafter Your Return: Serve more people more hours with fewer resources Increase reach of your services Flexibility to meet local priorities Raise awareness of, increase access to One-Stop Career Centers

Peninsula Workforce Development Center Butler Farm Rd., Hampton Virginia Workforce Center, John Tyler Hwy., Williamsburg

Peninsula Worklink Service Locations Expanded with SNAPs 17 16 13 15 1 14 12 11 2 3 10 4 9 5 8 6 7

The Access Point Toolkit: Sharing How Access to Resources Empowers http://www.workforce3one.org/view/213 0900970459526046/info Contacts: Performance Excellence Partners, Inc.: (714) 374-1140 (Pacific Time) Rita Elkins: jelkins6@cfl.rr.com Kim Tucker: kim@3foldcomm.com

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