CS15A012 Microsoft Dynamics Lifecycle Services: The key to keeping Microsoft Dynamics AX 2012 implementations running smoothly Murtaza Chowdhury Anupam Sharma Shefy Manayil Kareem

Microsoft Dynamics Lifecycle Services helps you: Predictable Automated Proactive

Realize business value faster Convergence 2014 5/21/2018 1:08 AM Realize business value faster Project Manager Define Business Analyst Develop Developer Operate IT Administrator Project Manager Repeatable and predictable project experience and success Business Analyst Data-driven and predictable implementations Developer Reduced time to develop high-quality customizations IT Administrator Proactive monitoring of the system © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Realize business value faster Convergence 2014 5/21/2018 1:08 AM Realize business value faster Project Manager Define Business Analyst Develop Developer Operate IT Administrator Collaborative workspace Methodology automation (Sure Step) Agile project management (coming soon) Process methodology automation (coming soon) Project Manager Business process modeler (BPM) Task recorder License sizing estimator Usage profiler Infrastructure estimation Business Analyst BPM Cloud-hosted environments (Azure deployment portal) Configuration manager RapidStart Customization analysis Upgrade analysis Developer System diagnostics Issue search Crash and hang analysis Cloud-powered support Updates IT Administrator © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

System Diagnostics Collect Discover Set-up Port 443 Db_datareader View Server State SQL AOT Registry WMI Set-up DMV Configuration Collect Discover Set-up https://technet.microsoft.com/en-us/library/dn268615.aspx

Demo

Microsoft Dynamics AX 2012 R3 (Update Experience) The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic. – Peter Drucker

Microsoft Dynamics AX Updates What is an AX update? Binary Updates Application Updates New Features Feature Enhancements Regulatory Features Microsoft Dynamics AX Updates Easy to discover Relevant updates Reduced time & effort AX Update Experience

R3 – Update experience R3 – Update experience On-Premises Lifecycle Services R3 – Update experience Download updates from LCS anytime and stay current Filter and create custom packages Analyze business and technical impacts Use automated code merge tool LCS- Life Cycle Services LCS – Life Cycle Services

What’s New? Environment specific updates Improved discoverability 5/21/2018 1:08 AM LCS What’s New? On-Premises In the Cloud Lifecycle Services Integrated within Life Cycle Services (LCS) Environment specific updates Improved discoverability Apply updates to R3 on Azure –(future) © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Demo Select updates Review impact Save package Apply updates Auto Code 5/21/2018 1:08 AM Select updates Review impact Save package Apply updates Auto Code Merge Environment Environment information from system diagnostics © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Updates – Key Takeaways Seamless experience within LCS Instant and relevant updates Public beta by end of March LCS- Life Cycle Services

Microsoft Dynamics learning portal and LCS Define Learning Tools Extensive

LCS page on PartnerSource and CustomerSource

Make Lifecycle Services go to work for you Microsoft Office 5/21/2018 Next Steps Make Lifecycle Services go to work for you 1 Start Today https://lcs.dynamics.com Join the conversation Microsoft Dynamics Lifecycle Services Engineering Blog 2 Learn more LCS eLearning Course On Microsoft Dynamics Learning Platform 3 LCS training - http://aka.ms/lcstraining Lifecycle Services demo scripts: PartnerSource or CustomerSource © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5/21/2018 1:08 AM Q&A © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Next steps: key actions, resources Convergence 2013 5/21/2018 Next steps: key actions, resources The Microsoft Solutions Experience has free technical support, demonstrations, theater presentations, and representatives from the user group communities. Session recordings and PowerPoint files can be found within Schedule Builder on the Convergence website. Learn more Your feedback is important! Help us continue to improve this session and others by letting us know what you think. Tell us Evaluations can be completed in the following ways: Communication kiosks located throughout the venue. Via the Convergence Website at www.microsoft.com/convergence. On the fly from our mobile event app (scan this tag to download the app). Tell others Join the conversation online by using our event hashtag: #Conv15 Follow us and stay connected Twitter: @MSFTConvergence, Facebook: /MSFTConvergence, LinkedIn: /company/microsoft-convergence © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5/21/2018 1:08 AM © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.