Emerging trends in supply chain management Anna Svirina Kazan National Research Technical University

Service chains vs Product chains Pre-service to post-service supply Support functions to user service Product design to customer needs eTECH conference April 27th 2017

Product clock speed determines supply chains 70% of product have lifespan <18 months,20% - 3-4 years One-day deliveries, drone deliveries eTECH conference April 27th 2017

eTECH conference April 27th 2017 Microsegmentation Knowing your customer literally (name, dog’s name, favorite burger at Mac’s) From supermarket to dairyman 2.0 eTECH conference April 27th 2017

eTECH conference April 27th 2017 Shifting to the BoP 5 billion + people living on less, than 2000 USD/year Cost plus pricing - to “not to exceed” pricing eTECH conference April 27th 2017

Companies fully reporting externalities Sustainable procurement procedures Moving to green supply chains Reporting types of labour eTECH conference April 27th 2017

Knowledge work supply chains Analysis, planning, procurement processing, service provision From multi-language support to seamless knowledge supply chain eTECH conference April 27th 2017

Thank you for your attention! The future is coming faster, than we expect eTECH conference April 27th 2017