Working Together With Families : Outcomes and Evaluation Malcolm Campbell Programme Manager Total Family

The Outcome Framework and TAF Action Plan The Outcome Framework focuses on long term, strategic outcomes – demonstrating change to the landscape of service engagement Key areas include – resilience, physical/emotional health, safety, economic and educational attainment, relationships TAF action plan relates to individual outcomes TAF outcomes should relate back to the Outcome Framework

Baseline Dataset Common set of data for each family, including the control group Generic enough to be pulled of systems, specific enough to be meaningful Includes – social care/safeguarding, health visitor/school nurse contacts, crime/ASB incidents, education and employment data, probation data Linked to Negative cost tool to allow financial comparison

Family Star Self Assessment and Reflective Log

Family Star Self Assessment and Reflective Log Family Star allows the parent to self assess against 8 key areas Focus is on the parents role in the family rather than child’s needs Highlights parents thinking around issues as well as where change is needed Can support the development of a CAF Opportunity to review and show where progress has been made

Family Star Self Assessment and Reflective Log The reflective log is a tool for the lead professional and others involved to highlight issues to be fed into the local management group Highlights – new information, communication, activity, progress, problems, family comment Allows small but significant issues and blockers to be identified that may be missed by later evaluation Allows the professionals involved to provide a broader perspective on how the case is being managed

Negative Cost Indicator Tool Allows costs to be attributed to service provision Comparison can be made between before and after intervention While there is increasingly a focus on cost, this tends to be at service and not individual level Linking the baseline data set and Negative Cost tool allows costs to start to be identified Change in cost needs to be clarified – sometimes and increase in cost in the short term is desirable Requires monitoring over a long period to demonstrate impact

Negative Cost Indicator Tool

Key Issues Linking key strategic and service objectives to individual outcomes Ensuring access to the data Ensuring lead professionals understand the link between individual and strategic outcomes Balance between quantitative and qualitative data – qualifying what change actually means in the individuals context Data tends to be aggregated upwards and is then difficult to drill down into – this makes gathering data about the individual time consuming

Top Tips Embed outcomes and evaluation in the heart of the process – this is what will inform and drive changes to service delivery Ensure everyone understands the links between individual and strategic outcomes Put in place the mechanisms for extracting data of all kinds from the outset – don’t wait until the evaluation Ensure that numerical data is qualified to ensure you know what it means