SSA Training Manual 7 December’16

Login Credential Registration Overview

Input FM/AO cash Mobile Number and add “0” before Franchisee Number Pls Enter password received on your registered number via in SMS Retailer Registration Page Franchisee Registration Page

Franchisee Registration Overview

Franchisee Mobile Number and add “0” before Franchisee Number Franchisee has to input firm name Pan Card Selection is mandatory for franchisee Pan for Franchisee to be “Yes” Pls Select your State Circle

Retailer / CSP Agent Registration Overview

Retailer Personal Name to be entered Pls add “0” before Retailer Number Pls select your SBI region Pls Select your District and Branch Pls select your ID as per option and input ID number If Retailer has provided pan card then select option “Yes“ or else “No” Pls input Franchisee number (with Prefix “0” ex. 09876543210) To View CSP agent creation

RD Agent Registration Overview

Pls Add “0” before RD Number For “RD registration under Franchisee” pls Select “Register Child RD Agent” under “RD Agent Management “

SBI Code, District & Branch Mapping Overview

Pls Search SBI “Branch Name” Pls Search SBI “Region Name” example Delhi (4) Pls Search SBI “Dist Name”

Key Information for channel Partners Overview

Web & Application Login Link: SSA/FM/AO Cash: Web Link: https://bsnl-portal.qpass.com/umarket/ Franchisee: Web Link: https://59.90.196.152:8442/SBIMobiCash_CHILD/ Retailer: Web Link: https://59.90.196.152:8442/SBIMobiCash/ Android Link: https://www.dropbox.com/sh/sqnebot0xq44fbj/AABKJ-QNyll6YHL_pHxHKOtna?dl=0 IOS Link: Customer: Android Link: http://triotech.co.in/App/app.php?APP=SBIMobiCashP1.8&EXT=apk BSNL SSA, Franchisee & Retailer : Customer Care Number: 0124-2450124 & short Code 56163

SBI A/c Number for Franchisee: For M-wallet Evalue Creation: “BSNL M-wallet Centralized Account” Branch at Chandigarh SBI A/C No: 34997680421 IFSC Code: SBIN0004703 For Retailer Enrolment fee to be deposited in: “BSNL Retailer Management Account” Sbi A/c No: 34997788844

Hierarchy between BSNL & channel Partners Overview

“Rural Distributor” under Franchisee are to be registered as “Child RD”

mWallet Stock/eValue Creation Process Overview

Existing Process: mWallet Evalue Creation Step 1: Franchisee makes payment for e-Value in “ BSNL centralized m-Wallet a/c number 34997680421” Step 2: SSA-AO cash asks for confirmation of payment from CAO Punjab Mr Puran Chand in centralized a/c made by franchisee SSA CAO Punjab Step 4: Post confirmation SSA AO Cash will create virtual stock for franchisee Step 3: CAO Punjab will confirm the payment status to SSA after verifying the centralized M-wallet a/c Step 5: CAO Punjab will transfer funds online from Centralized a/c to Escrow a/c Cash In Cash Out BSNL Centralized Mwallet a/c 34997680421 BSNL Escrow a/c 34853508216 SBI POOL a/c

Retailer Creation Process Overview

Existing Process: Retailer Registration Step 1: Franchisee makes payment for payment for retailer registration in “BSNL retailer management a/c 34997788844” (Rs 428.75 per Retailer) Step 2: SSA-AO cash asks for confirmation of payment from CAO Punjab in “BSNL retailer management a/c” by franchisee SSA CAO Punjab Step 3: CAO Punjab will confirm the payment status to SSA after verifying the “BSNL retailer management a/c” Step 4: Post confirmation SSA AO Cash will instruct SSA Franchisee manager to Register Retailers BSNL retailer management a/c 34997788844 SSA

Tariff Structure for Channel Partners Overview

Master Tariff Sheet

Retailer Assisted Transaction

Customer Initiated Transaction

Queries Overview Channel Commission Payout: Retailer and Customer: Franchisee Commission: Real Time & On the Fly Retailer Commission: Real Time & On the Fly Retailer and Customer: Any number can be used for registration Value Transfer Franchisee is receive evalue to amount equal to amount transferred to M- wallet centralized account.