Instructor: Çağrı Topal BA 4216 Cross-cultural Studies in Organizations Cross-cultural management dimensions Instructor: Çağrı Topal

Parochialism and Ethnocentrism “There is only one way, which is my way” “You don’t know what you know” Ethnocentrism “There are many ways, among which mine is the best” “You don’t know what I know”

Kluckhohn and Strodtbeck’s Model-1 Relationships to nature Domination, subjugation, or harmony Beliefs about human nature Good, evil, or mixed Relationships among people Individualist, collateral, or hierarchical

Kluckhohn and Strodtbeck’s Model-2 Nature of human activity Being, doing/achieving, thinking/controlling Conception of space Private, public, mixed Conception of time Past, present, future

Hofstede’s model Collectivism vs. individualism Small vs. large power distance Weak vs. strong uncertainty avoidance Femininity vs. masculinity

Trompenaars’s dimensions Universalism vs. particularism Individualism vs. communitarianism Neutral vs. affective Specific vs. diffuse Achievement vs. ascription Sequential time vs. synchronic time Inner-directed vs. outer-directed

Schwartz’s framework Conservatism vs. autonomy Hierarchy vs. egalitarianism Mastery vs. harmony

An American organization Short-term employment and planning Individual responsibility Rapid evaluation and individual promotion Explicit and formalized control Specialized career paths Segmented concern Possible to bypass hierarchy Problem-solver managers

A Japanese organization Long-term employment and planning Collective responsibility Slow evaluation and group promotion Implicit and formal control Nonspecialized career paths Holistic concern Difficult to bypass hierarchy Expert managers

Workforce diversity: advantages Business in diverse marketplace Creativity and increased problem solving Flexibility and change

Workforce diversity: disadvantages High convergence situations Communication and integration problems Stereotyping Gender role conflicts Culture shock