WCO Management Development Programmes Riitta Passi – Capacity Building Directorate riitta.passi@wcoomd.org

Background WCO Trends and Patterns Report Customs in the 21st Century The Global Dialogue on Customs Capacity Building and a follow-up workshop

Programme objectives To define a common Syllabus for Customs Managers based on the core components of the WCO PICARD Professional Standards To Identify current good practices To develop standardized models To develop and publish a Common Syllabus for Customs Managers To develop Guidelines and other Tools To deliver workshops

WCO Management Development Programmes

WCO Management Development Programmes PICARD Programme Leadership and Management Development Workshops WCO Capacity Building Compendium Fellowship Programme

Leadership and Management Development Workshops Working Group Syllabus Pilot MD Workshop

Syllabus: Essential Leadership Skills Introduction to Effective Leadership – Self Evaluation Leadership and Organizational Culture Visioning Political Skills Inspiration Analytical ability Decision making Problem Solving Capacity to motivate Negotiation Skills Communication Networking internal/external customers

WCO Capacity Building Development Compendium

Fellowship Programme to enable mid-management officials from the Customs administrations of developing countries to make an in-depth study of the Conventions, instruments and recommendations of the WCO to increase their international experience to establish important international networks for the participants to contribute to change management process in one particular Customs area.