T. Antoni Karlsruhe Institute of Technology GGUS Advisory Group T. Antoni Karlsruhe Institute of Technology
GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012 History… In EGEE times an advisory Group ESC/USAG met monthly to discuss the requirements and prioritise them Participants from User communities ROCs Other Ops Tools EGEE operations management GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012
GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012 …repeating There‘s need for a similar group in EGI Participation from: EGI Operations Community engagement Technology NGIs User Communities Technology Providers GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012
GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012 Defining the Group I Meeting frequency Start monthly Shortly after the release Doodle for Weekday Mornging / Afternoon Generally as WebConf F2F at EGI Conferences (2 times a year) Participation Regular attendance by named representatives Set up a mailing-list GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012
GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012 Defining the Group II Chair person Not from GGUS team Discuss with Steve Brewer Send shortlist Should have a deputy Communication (written summary + Live from time to time) To OTAG To OMB To TCB To UCB GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012
GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012 Name GGUS Advisory Group Helpdesk Advisory Group Regional and European Helpdesk Advisory Board GGUS User Liaison Advisory Group Any other/better Ideas? GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012
GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012 Main requirements Main sources of requirements and input DoW of EGI-InSPIRE RT requirements queue/Savannah shopping list Main DoW requirements met GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012
GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012 Current Work Main requirements under development Report Generator (Production) DB Abstraction layer System high availability (ARS splitting, Interfaces) Alternative Authentication and Authorisation Mechanisms Consolidation of Support Units Adapting workflows to Restructured TPM/DMSU On-going revision of usability Main requirements still needing discussion Security workflow for CSIRT PRACE/EUDAT interfaces GGUS Advisory Group | EGI TF'12 | Prague | 19.09.2012
Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012 Technology Support Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012
Technology Provider (EMI / IGE) Technology Helpdesk DMSU EGI-SA2 Technology Provider (EMI / IGE) TPM GGUS RT Technology Helpdesk announce accept/reject Workflow for bugs found in production Software release workflow Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012
Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012 Technology Helpdesk Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012
Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012 Technology Helpdesk Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012
Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012 xGUS Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012
Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012 xGUS xGUS is a helpdesk template for NGIs and User Communities GGUS interfaced Administration via web (support units, problem types, etc.) No local deployment/installation: Operation and maintenance at KIT Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012
Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012 xGUS Instances helpdesk.aegis.rs xgus.ggus.eu/igalc xgus.ggus.eu/ngi_ch support.africa-roc.org helpdesk.ngi-de.eu Mapper Project currently evaluates xGUS Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012
Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012 xGUS Homepage Screenshots List of instances Test instance How to get an xGUS instance Information xgus.ggus.eu Operational Tools Workshop | EGI TF'12 | Prague | 19.09.2012