See: http://www.ccs.yorku.ca under Projects and Planning CNS - 2000/01 Computing Plan Central Themes Leadership for University wide initiatives Support for information technology infrastructure Increasing access to applications and technology Providing excellent service See: http://www.ccs.yorku.ca under Projects and Planning
University-Wide Initiatives CNS - 2000/01 Computing Plan University-Wide Initiatives Information Technology Strategic Plan Information Security standards and policies
Information Infrastructure CNS - 2000/01 Computing Plan Information Infrastructure Increased capacity of link to Internet Web caching Glendon voice mail system Unix backup service enhancement Replacement of printer for high volume work Enterprise Novell server Linux Support Windows 2000 Novell Zenworks Upgrades to classroom technology Glade lab upgrade
Access to applications and on line services CNS - 2000/01 Computing Plan Access to applications and on line services York web site as portal or “home base” Redesign of York web site CNS support for web development Web based e-mail TEL support (technology and human resources) Directory Services
CNS - 2000/01 Computing Plan Access to Technology Planning for technology renewal New solutions for remote access Pilot of wireless access Planning for the “Computing Commons” Data in residences
Service Levels and Quality CNS - 2000/01 Computing Plan Service Levels and Quality Expanded use of Service Level Agreements Activity reporting Quality of service
CNS - 2000/01 Computing Plan Key Success Factors Collaboration and communication (for IT Strategy, TEL, ...) Introduction of new skills (staff development, new positions) Service delivery