Twenty Ways To Make Your CIT A Success Sarah Burtenshaw Senior Mental Health Worker – Mobile Crisis Rapid Response Team St. Joseph’s Healthcare – Hamilton

COAST Crisis Outreach and Support Team Partners a plain clothed officer with a mental health worker responding to non-urgent mental health calls 24/7 Crisis Line

Mobile Crisis Rapid Response Team https://www.facebook.com/cbckeepingcanad asafe/videos/vb.389025118109006/413793 672298817/?type=2&theater Mental health worker paired with a police officer responding to 911 mental health calls

Behavioral Change Stairway Model Active Listening: Listen to their side and make them aware you’re listening. Empathy: You get an understanding of where they’re coming from and how they feel. Rapport: Empathy is what you feel. Rapport is when they feel it back. They start to trust you. Influence: Now that they trust you, you’ve earned the right to work on problem solving with them and recommend a course of action. Behavioral Change: They act.

It’s Not About The Nail Developing empathy… https://www.youtube.com/watch?v=-4EDhdAHrOg

RED BLUE GREEN YELLOW GREY PINK YELLOW PURPLE ORANGE BROWN BLACK GREY GREEN YELLOW PINK BLUE PURPLE BROWN RED GREEN

If you stare at the blinking pink dots, you will see only one color, pink. If you look at the + in the center, you'll see a circle of pink dots and a rotating green dot. But, if you stare at the + without moving your eyes, the pink dots will disappear and you will see only a rotating green dot. It's amazing how our brain works. There really is no green dot and the pink ones don't really disappear. This is proof that we don't always see what we think we see.

Bob Newhart: Stop It!

What is Dementia https://www.youtube.com/watch?v=7_kO6c2 NfmE

Trail Making A and B

Scoring Average Deficient Rule of Thumb Trail A: 29 seconds > 78 seconds Trail B: 75 seconds > 273

Star Test

A Father, A Son and A Sparrow https://www.youtube.com/watch?v=fOYpFhxEptE A Father, A Son and A Sparrow

National Geographic: Spiders on Drugs https://www.youtube.com/ watch?v=sHzdsFiBbFc

Online mental health training for police: http://cirt. uoit Online mental health training for police: http://cirt.uoit.ca/LOs/mai nMenu/

Any other information you need… Sburtenshaw@stjosham.on.ca Thank you!!

Response to Persons in Mental Health Crisis Niagara Regional Police Video Unit – video@nrps.com