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Presentation transcript:

Stages of Team Development Presenter 1 Presenter 2

The Growth Curve Pat could tell the story of the Scouts going on a Philmont Trek

The Growth Curve Forming

The Growth Curve Forming Storming

The Growth Curve Norming Forming Storming

The Growth Curve Performing Norming Forming Storming

Stages of Team Development Forming Goal “Pickup Sticks” Storming Goal “At Odds” Norming Goal “Coming Around” Performing Goal “As One” Illustrate Team Development There are a variety of ways to illustrate team development. We’ll use the following: Forming stage = “Pickup Sticks” Storming stage = “At Odds” Norming stage = “Coming Around” Performing stage = “As One” TEAM DEVELOPMENT Discuss with the participants their interpretations of the illustration. Two important variables are woven through the four stages: Enthusiasm and Skill Level. Unlike skill level, enthusiasm starts out high and then takes a sudden dip. As differences are explored, expectations are aligned with reality, and the team achieves results, enthusiasm begins to rise. Ultimately, both enthusiasm and skill level are high as the team becomes a high-performing team.

Stages of Team Development – Forming Goal “Pickup Sticks” Anxiety about how to fit in Unclear about expectations, rules, roles and goals Not all oriented towards same goal Unrealistic expectations High dependence on the leader Stages of Team Development The first stage in a team’s development is the FORMING stage (“Pickup Sticks”). Team members come with high, unrealistic expectations. These expectations are accompanied by some anxiety about how they will fit in, how much they can trust others, and what demands wilt be placed on them. Team members are also unclear about norms, roles, goals, and timelines. In this stage, there is high dependence on the leadership figure for purpose and direction. ASK ATTENDEES: What do you think behavior is like at this stage? Behavior is usually tentative and polite. The major issues are personal well-being, acceptance, and trust.

Stages of Team Development – Storming Goal “At Odds” Clear factions have formed within the team Difficulty working together Frustration and negativity Communication breakdowns Dissatisfaction with leadership Stages of Team Development The second stage in a team’s development is the Storming stage (“At Odds”). As the team gets some experience under its belt, there is a dip in morale as team members experience a discrepancy between their initial expectations and reality. The difficulties in accomplishing the task and in working together lead to confusion and frustration, as well as a growing dissatisfaction with dependence upon the leadership figure. Negative reactions to each other develop, and subgroups form, which polarize the team. The breakdown of communication and the inability to problem-solve result in lowered trust. In some cases, a team member might choose to leave the team rather than commit to resolving the conflict. The primary issues in this stage concern power, control, and conflict.

Stages of Team Development – Norming Goal “Coming Around” Attitudes and morale are improving Willingness to share responsibility and control Generally positive feelings Valuing the differences among themselves Start thinking “we” rather than “I” Increased commitment to common goals Stages of Team Development The third stage in a team’s development is the Norming stage (“Coming Around”). As the issues encountered in the second stage are addressed and resolved, morale begins to rise. Task accomplishment and technical skills increase, which contributes to a positive, even euphoric, feeling. There is increased clarity and commitment to purpose, values, norms, roles, and goals. Trust and cohesion grow as communication becomes more open and task- oriented. There is a willingness to share responsibility and control. Team members value the differences among themselves. The team starts thinking in terms of “we” rather than “I.” Because the newly developed feelings of trust and cohesion are fragile, team members tend to avoid conflict for fear of losing the positive climate. This reluctance to deal with conflict can slow progress and lead to lose effective decisions. Issues at this stage concern the sharing of control and avoidance of conflict.

Stages of Team Development - Performing Goal “As One” Sense of pride and excitement Focus is on performance Purpose and goals are clear Commitment to continuous improvement Leadership is shared Able to control of their own performance and destiny Stages of Team Development The fourth stage in a team’s development is the Performing stage (“As One”). At this stage, both productivity and morale are high, and they reinforce one another. There is a sense of pride and excitement in being part of a high-performing team. The primary focus is on performance. Purpose, roles, and goals are dear. Standards are high, and there is a commitment to not only meeting standards, but to continuous improvement. Team members are confident in their ability to perform and overcome obstacles. They are proud of their work and enjoy working together. Communication is open and leadership is shared. Mutual respect and trust are the norms. Issues include continued refinements and growth. Issues include continued refinements and growth.

Next: Titans1.mpg Commentary to set up the showing of this video clip: Remember the Titans is based on a true story. The year is 1971. The high school is being integrated for the first time. A new coach, Herman Boone, has been appointed to take over the football team, replacing a highly successful and popular coach who has been demoted to assistant coach. Boone is tough, opinionated, and as opposite of the old coach as he could be. The movie tells the story of how the coaches and the players overcame their differences and became a team.

Stages of Team Development Forming Goal “Pickup Sticks” Next: Titans1.mpg Commentary to set up the showing of this video clip: This clip depicts the Forming stage of team development. It begins just prior to the first meeting between some of the players and their new coach. Watch the team for indications of the Forming stage: eagerness, high and unrealistic expectations, anxiety about how players will fit in, what demands will be placed on them. Team members are unclear about expectations, rules, roles and goals. There is high dependence on the leadership figure for purpose and direction, and the new coach provides it quickly and clearly. At this stage, team morale is high and team productivity is low. Stop the video and discuss the Forming stage.

Stages of Team Development Forming Goal “Pickup Sticks” Next: Titans1.mpg Commentary to set up the showing of this video clip: This clip depicts the Forming stage of team development. It begins just prior to the first meeting between some of the players and their new coach. Watch the team for indications of the Forming stage: eagerness, high and unrealistic expectations, anxiety about how players will fit in, what demands will be placed on them. Team members are unclear about expectations, rules, roles and goals. There is high dependence on the leadership figure for purpose and direction, and the new coach provides it quickly and clearly. At this stage, team morale is high and team productivity is low. Stop the video and discuss the Forming stage.

Stages of Team Development Storming Goal “At Odds” Next: Titans2.mpg Commentary to set up the showing of this video clip: This video clip illustrates the Storming stage. The scene features two players, both speaking on behalf of others. Clear factions have formed within the team, and morale is low. Look for signs of the Storming stage: Difficulty working together Frustration Negativity Communication breakdowns, and Dissatisfaction with leadership — in this instance with the team captain, not, the coach. Stop the video and discuss the Storming stage.

Stages of Team Development Storming Goal “At Odds” Next: Titans2.mpg Commentary to set up the showing of this video clip: This video clip illustrates the Storming stage. The scene features two players, both speaking on behalf of others. Clear factions have formed within the team, and morale is low. Look for signs of the Storming stage: Difficulty working together Frustration Negativity Communication breakdowns, and Dissatisfaction with leadership — in this instance with the team captain, not, the coach. Stop the video and discuss the Storming stage.

Stages of Team Development Norming Goal “As One” Next: Titans3.mpg Commentary to set up the showing of this video clip: This video clip illustrates the Norming stage. Attitudes and morale are improving. There is a willingness to share responsibility and control. Things to watch for in this clip, all of which indicate the Norming stage, are: euphoric, positive feelings; team members valuing the differences among them selves; team members start thinking “we” rather than “I.” Clearly the climate has changed. There is increased commitment to purpose, roles, goals, and working together. The team has not necessarily transformed itself into a high-performing team yet, but it is coming around. By the way, this is a rather humorous clip.

Stages of Team Development Norming Goal “Coming Around” Next: Titans3.mpg Commentary to set up the showing of this video clip: This video clip illustrates the Norming stage. Attitudes and morale are improving. There is a willingness to share responsibility and control. Things to watch for in this clip, all of which indicate the Norming stage, are: euphoric, positive feelings; team members valuing the differences among them selves; team members start thinking “we” rather than “I.” Clearly the climate has changed. There is increased commitment to purpose, roles, goals, and working together. The team has not necessarily transformed itself into a high-performing team yet, but it is coming around. By the way, this is a rather humorous clip.

Stages of Team Development Performing Goal “As One” Next: Titans4.mpg Commentary to set up the showing of this video clip: The last clip depicts the Performing stage. At this stage both productivity and morale are high. There is a sense of pride and excitement in being part of a high-performing team. The primary focus is on performance. Purpose and goals are clear. There is commitment to continuous improvement. Watch for pride and confidence. Communication is open and leadership is shared. The scene takes place at halftime of the biggest game of the season — and the Titans are losing the game. Commentary following the clip: After that halftime meeting, the team had the confidence to take control of its own performance and destiny. The team went back out on the field, played like a high-performing team, and won the game.

Stages of Team Development Performing Goal “As One” Next: Titans4.mpg Commentary to set up the showing of this video clip: The last clip depicts the Performing stage. At this stage both productivity and morale are high. There is a sense of pride and excitement in being part of a high-performing team. The primary focus is on performance. Purpose and goals are clear. There is commitment to continuous improvement. Watch for pride and confidence. Communication is open and leadership is shared. The scene takes place at halftime of the biggest game of the season — and the Titans are losing the game. Commentary following the clip: After that halftime meeting, the team had the confidence to take control of its own performance and destiny. The team went back out on the field, played like a high-performing team, and won the game.

It’s Your Turn! Create a story to illustrate the stages of team development. The patrols have 11 minutes to create the story. As a patrol, create a story illustrating the stages of team development. - The story may be based on a patrol member’s experience, or a historical event, or perhaps popular TV show (but not sport story). The story should clearly illustrate the different stages of team development. - Be prepared to share your story.

What stage is your patrol experiencing? Patrol Assessment Forming Goal “Pickup Sticks” Storming Goal “At Odds” Norming Goal “Coming Around” Performing Goal “As One” Assessment Is any patrol still in the ‘Orientation’ stage? stages of team development Has anyone advanced to the ‘Performance’ stage? ( You all can leave now ) You all should be somewhere between the ‘Storming’ and ‘Norming’ phases “An effective leader can accurately stages of team development diagnose the needs of the team and behave in ways that meet those needs” What stage is your patrol experiencing?

Enables us to to anticipate what a team is likely to go through. Patrol Assessment Forming Goal “Pickup Sticks” Storming Goal “At Odds” Norming Goal “Coming Around” Performing Goal “As One” Assessment Is any patrol still in the ‘Orientation’ stage? stages of team development Has anyone advanced to the ‘Performance’ stage? ( You all can leave now ) You all should be somewhere between the ‘Storming’ and ‘Norming’ phases “An effective leader can accurately stages of team development diagnose the needs of the team and behave in ways that meet those needs” Enables us to to anticipate what a team is likely to go through.

Patrol Assessment Forming Goal “Pickup Sticks” Storming Goal “At Odds” Norming Goal “Coming Around” Performing Goal “As One” Assessment Is any patrol still in the ‘Orientation’ stage? stages of team development Has anyone advanced to the ‘Performance’ stage? ( You all can leave now ) You all should be somewhere between the ‘Storming’ and ‘Norming’ phases “An effective leader can accurately stages of team development diagnose the needs of the team and behave in ways that meet those needs” Enables us to use appropriate strategies to smooth the progress of a team as it evolves.

Stages of Team Development Forming Goal “Pickup Sticks” Storming Goal “At Odds” Norming Goal “Coming Around” Performing Goal “As One” Illustrate Team Development There are a variety of ways to illustrate team development. We’ll use the following: Forming stage = “Pickup Sticks” Storming stage = “At Odds” Norming stage = “Coming Around” Performing stage = “As One” TEAM DEVELOPMENT Discuss with the participants their interpretations of the illustration. Two important variables are woven through the four stages: Enthusiasm and Skill Level. Unlike skill level, enthusiasm starts out high and then takes a sudden dip. As differences are explored, expectations are aligned with reality, and the team achieves results, enthusiasm begins to rise. Ultimately, both enthusiasm and skill level are high as the team becomes a high-performing team.