Financial Services Panel Brian Gray Managing Director of Application Development Baldwin & Lyons Jon to introduce Brian and Baldwin & Lyons

Company Profile A specialty property-casualty insurer with a leading position in providing liability coverage for large and medium-sized trucking and public transportation fleets as well as coverages for trucking industry independent contractors. Additionally, the Company's product offerings include coverage for private passenger automobile, small fleet trucking and professional liability as well as workers' compensation for small businesses and property and casualty reinsurance assumed. Founded in 1930, Baldwin & Lyons specializes in marketing and underwriting insurance for the transportation industry. Today, we operate three domestic property and casualty insurance companies that provide both admitted and excess and surplus lines platforms, a Bermuda-based captive solution, a fully licensed Canadian branch and two brokerage firms. Our companies accept risks covering more than a dozen different specialty products and services and provide brokerage services for virtually any property and casualty risk. Fleet Trucking: Comprehensive trucking insurance coverage, including liability, cargo, physical damage and workers' compensation for trucking fleets. Public Transportation: Coverage for charter and tour bus companies, school bus contractors and limousine services. Independent Contractor: Workers' compensation, physical damage, non-trucking liability, and occupational, non-occupational and passenger accident insurance for independent contractors. Small Business Workers’ Compensation: A workers' compensation program tailored for certain types of small businesses. Personal Auto: Competitive rates for young drivers, individuals with no prior insurance and other risks. Professional Liability: Sophisticated professional liability risk protection solutions for corporations and firms. Reinsurance: Casualty treaty reinsurance for various products; retrocessional for reinsurers; and property catastrophe for insurance carriers. Claims Service: Protective Insurance Company offers a direct loss reporting unit, integrated with centralized claim staff, that is available 24 hours a day, seven days a week. Loss Prevention Services: Safety and risk management provided by the industry's loss prevention leader to address specific needs.

Implementation Timeline 2013 Initial Alfresco / Ephesoft system installation. Q1 2014 Initial Zia system review / discovery. Analysis of existing infrastructure (Ephesoft + Alfresco). Q2 2014 Oracle Imaging to Alfresco migration POC. Proved out SimFloFy as a migration tool. Q3 2014 Zia Assessment – analysis of business requirements, architecting for future implementation. Q4 2014+ Begin phased migration of content from Oracle Imaging to Alfresco. “ActiveMigrate” SimFloFy Zia methodology for migraton

The Baldwin & Lyons Vision Technology Refresh Dynamic Integration Approach Increased Speed to Market Ease of Access to Enterprise Content Streamlined Business Processes Working from paper has intrinsic issues – unsearchable, need to store hard copies, records management difficult Oracle Imaging has been EOL’d – unsupported stack is a huge issue. Moving to supported Oracle application is cost prohibitive Each LOB application has its own data from each acquisition All existing integrations are both proprietary and tightly coupled – if a single piece changes, much larger changes are necessary Inefficiency means that it’s hard to acquire companies, create new lines of business, etc.

The Baldwin & Lyons Solution Best of Breed COTS Applications Open Standards and Protocols Product Consolidation Single System of Record Embrace CHANGE Change business process to fully leverage strengths of both Ephesoft and Alfresco Move to a supported stack (Alfresco + Ephesoft) Open standards and protocols – Alfresco Automation – Ephesoft Migration – SimFloFy

The Implementation Alfresco Ephesoft SimFloFy Zia Consulting Scanners push to Ephesoft Ephesoft integrates with B&L MF system to pull claim / account info Push to Alfresco via CMIS (Standard) JOHN, can you remove the B&L Mainframe System or replace it with “B&L Index Lookups”. - DONE

Future Goals True ECM Implementation All content in Alfresco Expanded workflow Electronic policy document delivery / availability for customers Automated contention retention Increase use of Alfresco to cover all content and workflows within the organization Single source of record – easier RM, auditing, etc. Add more departments – automate more processes in Alfresco and documents in Ephesoft