What is Divesity-Competency? Lüthi/Oberpriller/Loose/Orths 2013 Diversity in Teams What is Divesity-Competency? Lüthi/Oberpriller/Loose/Orths 2013

Definition of Terminology Teams/groups are nowadays an integral part of companies and organisations Diversity team development is an extension to classic team development As an active and controlled process it serves to improve how people work together in teams characterised by diversity

Diversity Management Competency Portfolio

Dealing with perceptions = ability to recognise how and why perceptions are different and that there are different “truths”. This means accepting different realities and not thinking in a true-false way. It is also a process of developing conscious views over one’s own lack of knowledge and understanding. Empathic communication = being sensitive towards yourself and others. Listening, asking questions and confirming what you have understood. The prerequisites are curiosity about other points of view and a positive view of other people as well as an awareness of how one‘s reactions can impact upon others. Being able to receive and give positive feedback.

Secureness in dealing with oneself = being aware of your own identity and self-concept, and understanding that you are the product of individual socialisation. Prerequisites: knowing and questioning your own cultural norms, values, characteristics and way of thinking, willingness to let go of beliefs and to continually learn new things, knowing your own strengths and weaknesses, as well as having a high self esteem. Ambiguity tolerance = includes the ability to tolerate differences and not to categorise in complex and difficult situations, enduring contradictions, accepting things that are unresolved, accepting ambiguity and avoiding explicitness and tolerating the faults of others