Presenters: Connie Lira & Tiki Vela AA Round Up July 27, 2017

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Presentation transcript:

Presenters: Connie Lira & Tiki Vela AA Round Up July 27, 2017 CASHIER DEPARTMENT Presenters: Connie Lira & Tiki Vela AA Round Up July 27, 2017

Meet The Cashiers

Student Accounts/Bursar Chain of Command

Mission Statement We are dedicated to providing excellent customer service to our customers by striving for options and answers to their financial questions and concerns. Cashiers will ensure the customer needs are met by attending training sessions, be knowledgeable, and to communicate consistent information. Sincerely, Cashiers Department

Cashier Office Locations Extended hours during peak registration! Hours of Operation online: SouthTexasCollege.edu  Quick Links  Contact & Hours

CASHIER DEPARTMENT Cashier functions

Cashier Services Billing Inquiries Payments Payment Arrangements Refunds Payment Arrangements

Student Refunds Need to request a refund? Normal check runs are each Thursday Submit refund requests by: Tuesday at noon. Requests made after the deadline will be issued until the following week.

Update your mailing address to avoid delays! Verify your contact information Refunds are mailed by paper check to the address on file. Update your mailing address to avoid delays!

www.SouthTexasCollege.edu/go/cashiers > Refund Options Direct Deposit www.SouthTexasCollege.edu/go/cashiers > Refund Options

Departmental Deposits Other Services Parking Permits Departmental Deposits Special Events

Requesting a Parking Permit Permits expire at the end of Summer II; New permits must be purchased for Fall. Step 1: Request permit online: JagNet.SouthTexasCollege.edu Step 2: Register Vehicle(s) Step 3: Pay $25 per permit Step 4: Choose option: Pickup Permit/Mail Faculty/Staff and motorcycle permits are issued by the Security Office! Cashiers Office only issues Student Vehicle permits.

Departmental Deposits Departments that collect payment from fundraisers, events, or sales will need to prepare a deposit form. A transaction will be processed to credit the department account who held the event. To deposit funds submit the following to Cashiers: Completed Departmental Deposit Worksheet Submit the funds collected (cash or checks) Make sure to receive a receipt

Special Events Request Cashiering services Cashiering services may be requested for special events such as: Theater, Concerts, Dance etc... Request Cashiering services At least 1 month in advance

Questions? Connie Lira clira@southtexascollege.edu 956-872-2565