Drive Park Wait Fly Wait Rental Drive.

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Presentation transcript:

Drive Park Wait Fly Wait Rental Drive

Your Task ? Draw a journey map to describe your experience with long business trips Identify pain and gain points Develop ideas an airline could use to improve the customer’s experience before and after the flight. Use the Value Proposition Canvas to capture your ideas

Industrial Detergents Buy Store Mix Clean Store Dispose

Your Task ? Draw a Journey Map describing customers pains and gains Construct a Value Proposition Canvas (just the customer side) Change teams, then brainstorm ideas for the provider side of the canvas

Chemstation Clean Remote Monitoring Automatic Custom Refill Formulation Automatic Refill Build out travel activity, include slides silverjet, vergin, BA, Icelandair Clean

Your Task Develop a prototype business canvas for the Chemstation solution. What is the riskiest part of the canvas? (5 minutes)