Student Debt Solutions Todd Meyers, Chief Technology Officer
Today’s Agenda What are the biggest challenges facing the student loan relief industry today? Why Do You Need a Software Solution? What Makes Student Debt Solutions Different? Key Features Client Portal Capabilities The Management Portal Workflow Administration + Support
What are the biggest challenges facing the student loan relief industry today? Regulatory Agencies Subject Matter Complexity Intake and Marketing Costs Deteriorating Value Proposition of Consolidation Shrinking Margins
Why You Need a Compliant and Auditable Software Solution Student loan regulation is complex. It takes a long time to provide a thorough, accurate analysis. Regulators are scrutinizing service providers more than ever Provide clients with a high quality, meaningful engagement
What Makes Student Debt Solutions Different? Provides near instant expertise in student loan regulation Consistent, auditable results Thorough analysis = client peace of mind Student Debt Solutions is marketing friendly Can be integrated into any website, landing page or CRM system Unlimited number of pricing tiers for multiple service lines Opportunity for revenue diversification 100% created, developed and hosted in the U.S.A.
Key Features Advanced SLADE™ Logic Engine 24/7 Client Intake from Website White Label Ready Simple Implementation Customizable Messaging Nationally-Accredited SME Support Integrated eSign and Merchant Services Robust API Capabilities Powerful Reporting and Analytics Technical Support, Documentation and User Forums Mobile-Friendly PaaS Built on Cloud Technology
How it Works
Student Loan Advanced Decision Engine - SLADE The SLADE produces a questionnaire customized for each client according to their intake information. the uploaded NSLDS file. how other questions are answered. Questions pulled from a bank of over 700 questions. The questionnaire can range from 15-35 questions based on the complexity of the file. Key Intake Information: Adjusted Gross Income (AGI) from last year’s taxes Monthly Gross Income Family Size Marital Status NSLDS File (51 data points)
Simple Client Intake Client Portal Management Portal Same Results
Client Portal Capabilities
The Client Portal Page System-Hosted Portal Each agency has access to a portal that is available for client use. Every service (price) tier is provided a landing page. Customization Capabilities Logo Pricing
The Client Portal Page (Custom) Custom Client Portal Pages Since the portal is an iFrame, it can be easily incorporated into custom webpages. Allows for more robust customization. Seamlessly integrate with existing web properties. Pages are hosted internally so the page URL doesn’t change and the client never knows they left your site. An iFrame in the wild.
Direct-to-Consumer Capabilities The versatility of the iFrame and the advanced SLADE™ logic engine mean that businesses may choose to offer a direct-to-consumer product for self-directed clientele. Client receives all qualified solutions. No additional contact required Ability to upgrade to full service. Direct-to-consumer capabilities are a great solution for simpler cases. High volume Low cost
The Client Deliverable
Solution Sample Cover Introduction Loan Summary
Solution Sample Payment Calculators Solution Description
Solution Sample Next Steps Thank You
Management Portal Capabilities
Management Portal Overview The management portal includes several key areas to facilitate case and business management.
Agency Settings This is where the business is controlled from. Pricing Branding Customization eSign Agreements
Agency Settings – Price Tiers Unlimited number of price tiers Default landing page is provided Businesses set their own price for every service offering No price ceilings
Agency Settings – Branding Easily customize the final analysis report that the client receives. Logo Footer Color Tagline Content Sections (Default content is provided.)
Case Management in the Portal Easily Access Assign Edit Client Records The option to transfer (sell) a case is also present
Individual Case Management in the Portal Solution Filtering Choosing which qualified solutions to include in the final report deliverable is as simple as drilling down into individual solutions and reviewing the eligible loans. The system makes it simple – only loans that are eligible are listed under a specific solution.
Individual Case Management in the Portal Dive into data from the client’s NSLDS file. Analysis as provided in de – actionable data Client Info NSLDS Info Repayment Estimation Calculator
Individual Case Management in the Portal Instantly access repayment estimation calculators.
Individual Case Management in the Portal Access the client’s analysis report(s).
Compliance and Support
Compliance Support The entire directory of solutions can be produced to show: Solution descriptions Eligible loan types Eligible loan status codes Eligible origination dates All qualifying questions
Technical Support Submit tickets directly from the admin portal.
Subject Matter and Portal Support Access support forums and help content at http://help.studentdebt.solutions
Client Support Client support is threaded through the application and is also available at http://help.studentdebtmanager.com
Questions?