CPNZ Initial Patroller training

Guiding principlES There must always be a minimum of two patrollers on patrol at any given time If a patroller goes sick during a patrol, return to base and discontinue the patrol Under no circumstances must a single patroller patrol alone Fluorescent Jackets or Vests must always be worn by Patrollers Keep yourself and your other patroller SAFE. SAFETY IS PARAMOUNT If you feel at any time unsafe, tell the other patroller and leave the area immediately

Purpose of community patrol WHAT IS OUR PURPOSE? WHY DO WE PATROL? We are another pair of eyes and ears for the Police Community Patrols, by use of pro-active patrolling, based on Police intelligence and direction, reduce the risk of crime occurring The Community Patrol is always highly visible thus we assist Police in the role of Prevention. Remember our role is to PREVENT offences occurring NOT to catch offenders To make our community safer

Crimes and intelligence WHAT CRIMES ARE OCCURRING IN OUR AREA? Give examples of the different types of crimes and some statistics WHERE AND WHEN DO CRIMES TAKE PLACE? Give examples of where and when the majority of crimes take place WHO HAS INFORMATION ON WHAT IS HAPPENING? Police Intelligence reports can help you with patrol requirements. But, you also need good local knowledge

PREPARING FOR YOUR PATROL WHAT ITEMS SHOULD YOU BRING WHEN YOU GO ON PATROL? Security codes to access Police Station and vehicle ID card on lanyard Water bottle Warm clothing Cap / hat if needed Wear a Fluorescent jacket/vest (found in vehicle) Wear closed toed shoes (no jandals) WHAT ITEMS SHOULD BE PLUGGED IN AND OPERATIONAL PRIOR TO PATROLLING? GPS switched on and working Mobile Phone with sufficient charge, Plugged in if necessary Tablet with sufficient charge, Plugged in if necessary Check GPS Tracker Device is plugged in WHAT ITEMS DO WE NEED TO CHECK IN THE VEHICLE? Safety Equipment, first aid kits, fire extinguishers etc Vehicle, tyres, fuel, general safety Wet weather gear if necessary Torches Fuel and AA Cards available

POLICE LINEUP TIME OF LINE UP Normally occurs in the Police Recreation area or the Conference Room Round table format Normally attended by Whangaparaoa Patrol as well Police will provide you an outline of any problem areas and areas where they may want you to patrol This is an opportunity to ask questions or clarify situations Be pro-active as this is an opportunity to build relationships Sometimes information is very vague and appears worthless Some Police are good at briefing others it would appear are going through the motions. Don’t be disheartened we are all working to improve and build relationships. Ensure you have the Duty Sgt’s contact details

JOINT PATROLLERS PREPARATION DPR The DPR is normally provided by the Community Constable and is a request for the patrol to complete various tasks based on Police Intelligence The report may be based on historical reported events and suggests that the problem/s may continue in that defined area SOME ITEMS TO CONSIDER IF YOU RECEIVE A DPR Ensure that your patrol completes and reports back on the request Record the details and any findings on the DPR at the end of the patrol Should you have questions or encounter something related to that DPR, contact the Duty Sgt or Comms OTHER ITEMS FOR DISCUSSION Decide patrol route between patrollers Discuss and decide upon vehicle and number plate identification Discuss people and clothing identification

LAST ACTION BEFORE PATROLLING OKAY – LAST ACTION BEFORE COMMENCING YOUR PATROL Determine who is Driver and who is Observer – The driving should be shared Ring to advise Police Comms (the number is in the mobile phone) that you are about to go out on patrol The information you will need is to be recorded on the patrol sheet and provided as follows: Names of Patrollers Your Mobile Number The time you expect to patrol to The vehicle make and model The colour of the vehicle The License Plate number Police Comms will give you an Event Number – record this on the patrol sheet OTHER TIMES YOU NEED TO CONTACT POLICE COMMS Are taking a break if leaving the vehicle Are going to extend your patrol Are Logging Off at the end of your patrol If you don’t Log Off, expect to be contacted at home.

Out on patrol at last VEHICLE WINDOWS Wound down to full extent – hence the need for warm clothing WHY DO YOU THINK WE PATROL WITH WINDOWS DOWN? Provides maximum use of our sensors Sight Smell Sound Remember - Drivers role is to drive and the Observers role is to observe RADIO/CD – Off and not used at all during the patrol SPEED Suggested speed around built up areas is between 30 and 40km/h. Keeps wind to a minimum and allows you to hear what is going on outside of the vehicle Keeping your patrol speed down allows you and the observer to also see what is happening outside of the vehicle Allows both driver and observer to obtain better descriptions of vehicles and people at slower speeds Remember others on the road when travelling at patrolling speed and do not inhibit the flow of traffic. Keep left to allow traffic to pass you by. You are in no hurry

OBSERVATION - Suspicious Local knowledge is important Be alert for suspicious activity in places burglars may target CAN YOU THINK OF SOME EXAMPLES WHICH MAY RAISE SUSPICION? Ladders up the side of buildings Buildings that look empty Places obscured by fences or plants Removalists moving furniture at late hour Opulent homes Holiday homes Are the guys who are loading tools into a vehicle (wearing hi-vis gear) contractors or thieves?

OBSERVATION - vehicles Local knowledge and awareness are two essential components WHAT ARE WE LOOKING FOR IN A SUSPICIOUS VEHICLE? Cars parked in unusual places Cars parked at unusual angles Doors open or ajar No apparent owners around Windows down or broken Petrol cap missing or flap open OKAY WE THINK IT IS SUSPCIOUS WHAT NOW? Check it is safe to leave patrol vehicle and investigate further Missing License Plates License plates do not match Registration Out of date WOF/Registration Ignition missing from vehicle Check CarJam

OBSERVATION - vehicles WHAT ACTION DO WE NOW TAKE? Record details of the vehicle WHAT DETAILS DO YOU THINK THE POLICE MIGHT NEED? Reg. Number. (Ideally front and rear) Type - Car / Truck / Van / Motorcycle Make / Model Colour(s) / Markings Condition / Damage Location / Direction of Travel if not parked Reason for Suspicion If you record a vehicle registration number you MUST also write down why you thought it was important to record WHAT NOW? Call Duty Sgt or Comms

LICENSE PLATE RECOGNITION Recording the correct vehicle registration number is important An effective method of accurately recording numbers is for one person to remember the letters and the other the numbers As normal practice the observer will be writing down the A-Z letters while the driver will be remembering the numbers Example: Observer: AJZ, Toyota, 4WD (don’t expect everyone to know the fine details of vehicles) Driver: 234, dark green, 4 door Between the two of you will note: Two males and possibly two females, unsure ages, unsure ethnicity Travelling west on Bay Road towards Red Beach Road, 2315, travelling at speed, heard sound of breaking glass just prior to seeing vehicle speeding off

suspicious - People Local knowledge and awareness are two essential components Persons who do not fit the area Suspicious loitering around toilet blocks, skate parks and areas where young people gather Beaches, car parks and reserves and local shopping centre car parks; these areas have high incidences of theft from vehicles SO WHAT DO WE DO IF WE COME ACROSS A SUSPICIOUS PERSON?

suspicious - People WHAT INFORMATION TO DO YOU THINK THE POLICE MAY WANT TO KNOW? Gender / Age / Race / Build / Height / Skin Colour Hair / Facial Hair - Colour / Length / Style Face - Shape / Eyes / Mouth / Spectacles Clothing - Style / Colours / Markings / Head gear Shoes - Colour / Style Take particular note of items that are unlikely to be changed or discarded Shoes Trousers Dresses / skirts Shorts – short, knee length, cropped Jewellery Handbags HOW WOULD YOU ESTIMATE SOMEONES HEIGHT? Measure them mentally alongside an object i.e. car, shop sign, shrub etc

suspicious - People SO WHAT DO WE DO IF WE COME ACROSS A SUSPICIOUS PERSON? Observe from a distance Note actions by suspicious person The minimum of information required is the 5 W’s Who What Where When Weapons Comms will prompt you on these items and the order they want them in Let Comms ask you the questions rather than gabbling off a whole lot of information.

OBSERVATION Five young males are fighting outside Roger’s Bar…... Who What Where at this time using fists and bats, and one possible knife Example: When Weapons

Observation SUMMARY Observation is a skill that develops over time and with experience. Practice it in your daily life. Don’t expect to be good at it as soon as you start. The same applies for the recording of information. Your recording of detail develops with time and experience.

WHAT & why DO YOU REPORT? WHAT: Anything seen, heard or experienced, which may be of interest, or is relevant to guidelines provided. Important Points: Police are the ultimate judges of relevance They are likely to have more information than you are WHY To pass on information to an appropriate authority on what we see, hear or experience. Reports CAN be used as evidence by the Police. DON’T REPORT Assumptions, Guesses, Fabrications,

REPORTING an incident MOBILE PHONE Urgent call to Police Comms (111) Routine call to Police Comms (Possible queue) If you report something to the Police and they are responding to that incident, what should you do? If something changes, what should you do? Stay where you are until Police arrive Keep an eye on the situation (unless you are specifically following somebody) If something changes, ensure you phone Comms

What do you write down in your REPORT? Make it clear and legible. If it cannot be read it’s of no use. If Police ask you to check certain things, make sure you do and advise the result. Follow your patrol’s procedures for submitting the Patrol Report and the information it contains.

Advising police & auckland council of incidents Abandoned Vehicles First check your Carjam application on the tablet / phone. If reported missing or stolen contact Comms. Depending on their response, contact Auckland Council. - Why do you think this is important? Missing Street Signs, leaking or burst water and gas mains Always obtain and record the event number provided by the operator Traffic lights not working Contact Council but in addition if it is a main intersections then you should also contact Comms Always record the event number provided to you by Auckland Council or Police

TO REPORT OR NOT TO REPORT? The best thing you can do is - MAKE THE RIGHT DECISION The next best thing you can do is - MAKE THE WRONG DECISION The worst thing you can do is – MAKE NO DECISION One of the most common mistakes patrollers make is NOT to report. Something will happen relatively quickly and it’s common to ‘let it go’. Present various scenarios to attendees for discussion.

FIRST AID Statistically there is a 90% higher chance that we will be confronted with a first aid incident on a four hour day patrol than on a four hour night patrol. What are some of the reasons for this? Significantly more people about. Many more major incidents i.e. car accidents Many more minor incidents i.e. trips, falls, cuts, abrasions etc Elderly people going to appointments in a hurry More active i.e. shopping, contractors climbing ladders etc, children running, children at playgrounds More young children and older adults about in those hours. Weather. Heat stroke, slipping in the rain, hyperthermia. Boating, swimming, surfing – jellyfish stings, being swept out, drowning.

FIRST AID In NZ what is the survival rate of a heart attack on the street? In NZ what is the survival rate of a heart attack in a hospital? Current knowledge of CPR in community is about? Chances of survival if defibrillator used when first experiencing a heart attack in the street? 7% 33% 4% 40% Stay calm. Phone 111 and report incident. Stay of the phone to Comms and / or emergency services. Check your list in the vehicle for the nearest defibrillator. If possible send someone (not your patrolling partner) to collect defribulator. Stay calm and reassure patient and any support person. If possible ask another person to assist by keeping bystanders clear. Defribulator locations Surf Club Police Station Orewa College ASB Bank Orewa New World/Countdown Supermarkets Community Centre Opp Skate Park Moana Avenue Doctors behind New World RSA Viponds Road

COMMUNICATING WITH THE PUBLIC Irrespective of the situation or circumstances, we must always engage with the public in a particular way and manner and speak to them in a particular tone. What is this? Conversational tone. Conversational manner. Smile while speaking. Look and act in a non confrontational / non lecturing manner. We have NO right to question people. In fact we have less of a right. As a private citizen you can challenge people and take the risk of a positive or negative reaction however as patrollers we are representing CPNZ and anything you say and do is reflected on the organisation.

SUMMARY WHAT IS USEFUL WHAT IS NOT USEFUL Factual Assumption/guess Accurate Clear and concise Complete WHAT IS NOT USEFUL Assumption/guess Inaccuracies Illegible Vague or rambling Events without times

summary Random patrolling is ineffective, so be effective. Take note of DPR Intelligence led requirements and make sure you report on them. Think about hotspots and how best to cover them. Prepare and plan your patrol. Prepare to make changes to plan on the fly. Be observant, alert, curious and recognise potential problems.

QUESTIONS