MNO3701 Part I Interactive Slides The purpose of this interactive PowerPoint presentation is to provide a high level overview (only) on the different concepts in each chapter of MNO3701. It only serves as an aid to assist students, and students are still required to study the complete study guide and handbook. All references in this PowerPoint presentation apply to Pycraft et al., 2010. Go to “Slide Show” > “From Beginning” > Double click on first topic >
Chapter 1 MNO3701 Part I Topic 1 What is operations management (p4) Operations management is about managing processes (p12) Operations processes have different characteristics (p16) The activities of operations management (p20) The model of operations management (p23) Summary (p25)
Chapter 2 MNO3701 Part I Topic 1 The role of the operations function (p34) Operations performance objectives (p38) The quality objective (p38) The speed objective (p40) The dependability objective (p42) The flexibility objective (p44) The cost objective (p47) The polar representation of performance objectives (p51) Summary (p53)
Chapter 3 MNO3701 Part I Topic 2 What is strategy and what is operations Strategy? (p60) The “top-down” perspective (p60) The “bottom-up” perspective (p62) The market requirements perspective (p63) The operations resources perspective (p70) The process of operations strategy (p72) Summary (p76)
End of Part 1 Good Luck!