Human Resources Management Units 9 & 12 Lesson 1

Learning Outcomes Understand Human Resources Management (LO1) Know the functions of Human Resources departments within aviation Organisations Deidra A. Virgo

Assessment Criteria AC 1.1 – Analyse the role and purpose of Human Resources Management in a selected service industry P1 – Describe the function of the HR department within an aviation Organisation P2 - Outline key roles and responsibilities of the HR department Deidra A. Virgo

How would you define Human Resources Management (HRM)? Definition How would you define Human Resources Management (HRM)? Deidra A. Virgo

Other definitions HRM refers to the policies, practices and systems that influence employees’ behaviour, attitudes and performance. (Noe et al., 2000) The process of hiring and developing employees so that they become more valuable to the organization. (BusinessDictionary.com, 2017) Human Resource Management involves overseeing all things related to managing an organization’s human capital. It involves developing and administering programs that are designed to increase the effectiveness of an organization or business. It includes the entire spectrum of creating, managing, and cultivating the employer-employee relationship. (Humanresourcesedu.org, 2017) Deidra A. Virgo

What is the common thread? Deidra A. Virgo

Evolution of HRM (Berry, 2016) Deidra A. Virgo

Is hr really that important? Deidra A. Virgo

Role of hrm The role of human resources professionals is to ensure that a company’s most important asset—its human capital—is being nurtured and supported through the creation and management of programs, policies, and procedures, and by fostering a positive work environment through effective employee-employer relations. (Soft HRM) (Humanresourcesedu.org, 2017) Additionally, HR ensures that the human capital is strategically poised to meet and exceed the organisation’s strategic and business objectives (Hard HRM) Deidra A. Virgo

Functions of HRM Staffing Training & Development Talent Management Recruitment Selection Training & Development Talent Management Employee Welfare Employee Relations Compensation and Benefits Compliance Employee Retention Performance Management Motivation Organisational Development Deidra A. Virgo

Responsibilities of hr The Human Resources Department is responsible for: Managing job recruitment, selection, and promotion Developing and overseeing employee benefits and wellness programs Developing, promoting, and enforcing personnel policies Promoting employee career development and job training Providing orientation programs for new hires Providing guidance regarding disciplinary actions Serving as a primary contact for work-site injuries or accidents Ensuring compliance with regulatory bodies and laws Managing staff morale Deidra A. Virgo

Read the attached document and discuss. Case Study Read the attached document and discuss. Deidra A. Virgo

Recap What is Human Resources Management? Why is it important to and organisation? What is the main role of HRM? Identity at least 5 functions of the HR department? What would you say are the responsibilities of HR? Deidra A. Virgo

References Berry, M. (2016). HR Analytics - The "GPS" of True HR Transformation. [Blog] VISIER. Available at: http://www.visier.com/hr-leadership/hr-analytics-the-gps-of-true-hr-transformation/ [Accessed 9 Jan. 2017]. Furkfon, A. (2014). Great people management makes the difference. [Blog] HayGroup. Available at: http://blog.haygroup.com/great-people-management-makes-the-difference/ [Accessed 9 Jan. 2017]. BusinessDictionary.com. (2017). Human Resources Management. [online] Available at: http://www.businessdictionary.com/definition/human-resource-management-HRM.html [Accessed 9 Jan. 2017]. Noe, R., Hollenbeck, J., Gerhart, B. and Wright, P. (2000). Human resource management. 1st ed. Boston, Mass.: Irwin/McGraw-Hill, p.4. Humanresourcesedu.org. (2017). What is Human Resources | HR | What is Human Resource Management. [online] Available at: http://www.humanresourcesedu.org/what-is-human-resources/ [Accessed 9 Jan. 2017]. Deidra A. Virgo