Reframing Organizations, 3rd ed.

Organizational Culture in Action Chapter 14 Organizational Culture in Action

Organizational Culture in Action The Eagle Group’s Sources of Success Leading Principles

The Eagle Group’s Sources of Success Why do some groups produce extraordinary results while others produce little or nothing? Play, spirit and culture are at the core of peak performance

Success Principles How someone becomes a group member is important Diversity provides a team’s competitive advantage Examples, not command, holds a team together A specialized language fosters cohesion and commitment

Leading Principles (II) Stories carry history and values and reinforce group identity Humor and play reduce tension and encourage creativity Ritual and ceremony lift spirits and reinforce values

Leading Principles (III) Informal cultural players make contributions disproportionate to their formal roles Soul is the secret of success

Conclusion Symbolic perspectives questions traditional views on team building Right structure and people are important, but not sufficient The essence of high performance is spirit Team building at its heart is a spiritual undertaking