Conflict and Resolutions

Slides:

Advertisements

Similar presentations

Being an effective team player

Advertisements

Productive Conflict Management. Defining Conflict within a Communication Context 1.Conflict within Systems Expressed Struggle Incompatible Goals Scarce.

Lesson 2 Developing Human Relations Skills in the Workplace.

A tripartite approach to tackling the Sophomore Slump in the School of Law: enhanced induction, enhanced support and student involvement in curriculum.

Organizational Behavior Principles

Eastern Region Presentation

Objectives Upon the completion of training, you will be able to…

How to Promote Teamwork Within an Organization By: Michael Wolf

Managerial Skills Creating High Performing Teams.

Performance = behaviour Pertemuan 2 Matakuliah: L0074/Psikologi Industri dan Organisasi 2 Tahun: 2008.

Building Human Resource Management Skills National Food Service Management Institute 1 Dealing with Conflict in the Workplace Objectives At the completion.

Conflict Resolution.

6-1 Communication Chapter Communication Process Sender  Credibility Boomerang effect Important if issue is about objective facts  Attractiveness.

Functional Areas of Business Differences Finance And Accounting Human Resources Customer Service Sales and Marketing.

Knowledge management Organizational culture, tasks, and knowledge sharing.

Topic 4 Being an effective team player. LEARNING OBJECTIVE understand the importance of teamwork in health care know how to be an effective team player.

Chapter Thirteen Marketing: Helping Buyers Buy Copyright © 2010 by the McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

Practical Events Management Lecture Eight: Teams and Teambuilding.

Feedback and Conflict Objective 2.01: Differentiate between positive and negative interpersonal skills in a variety of workplace settings.

Efforts to Develop Staff Who’s Doing What. OCCR: Partnering with Brandman University Personal Leadership Self-Management How Leaders Build Trust Resilient.

Communication and Conflict Resolution

BALANCING LIFE’S ISSUES, INC. Team Building. Objectives How strong teams benefit the corporation Four stages of growth Common Team Elements Giving Feedback.

Teamwork. What is a Team? Benefits of a Team Effective Teams Team Skills.

Developing Human Relations Skills in the Workplace.

Ethics.  Split up into 5 teams (6 ppl/team)  1) Read Article based on group numbers  2) Highlight key facts (What stood out to you?) (What made you.

The Dream Team A team has several defining characteristics: – Small group of individuals. – Individuals provide different complimentary skills – Work actively.

TEAM BUILDING. WHY IS TEAM BUILDING IMPORTANT? YOUR ABILITY TO GET ALONG WITH OTHER PEOPLE, AND USING TEAMWORK WILL LARGELY DETERMINE HOW SUCCESSFUL YOU.

WORKPLACE READINESS SKILLS FOR THE COMMONWEALTH OF VIRGINIA.

Conflict. Performed: a Pupil of the 9 class "A“ Yudina Alena.

International Ombuds Association AnnualConference 4-9, April 2014, Denver, Colorado Presented by: Steve Levecque,

MARATHON COUNTY CORE VALUE LEARNING RESOURCE July 20, 2016.

Unit 13 Leadership in sport

Organizational Behavior (MGT-502)

Conflict Management.

Vocabulary Words/Concepts

UNIT 19: RESOURCE AND TALENT PLANNING

What is Service-Learning?

Intercultural communication in teaching and learning

New from NMA Building Virtual Teams -- Achieving success in a geographically dispersed workplace.

“Speaking without thinking is like shooting without aiming.”

Conflict Resolution KEYS Academy and Options HS with the

HRM Employer and Employee Relations

The Project Management Framework

Overview of Learning Outcomes

What is a Soft Skill? To help someone to interact better with other people.

Unit 12 Organizational Behaviour Unit 12 Organizational Behaviour Aim The aim of this unit is to develop a student's understanding of the influence culture,

Gender Gender refers to the socially constructed characteristics of women and men – such as norms, roles and relationships of and between groups of women.

Lecture 7 Dr. Robert L. Afutu-Kotey

Managing Team Conflict Standards 8.23

Influencing Positive Social Relations for Youth

Conflict Resolution Finding the Best Way to Settle Issues

Human Resources Competency Framework

PERFORMANCE AND POTENTIAL APPRAISAL

Presented by: Roxanne Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS

Municipality Branding Guidelines

استفاده از هوش عاطفی در محيط کار

What is Entrepreneurship?

6 6 Training Employees C H A P T E R Training Employees

Business Communication

Overview of Collaboration in the Online Classroom

Working in a great team… (2)

Dealing with Conflict Be Knowledgeable Be Adaptable Be Motivated

Conclusions What everyone Can Do.

Chapter 14 Creating High Performance Teams

Short Story Unit Introduction Notes.

Short Story Unit Introduction Notes.

Let’s Work It Out – Applying Conflict Resolution Skills

Objectives Upon the completion of training, you will be able to…

Presentation transcript:

Conflict and Resolutions Working in Teams Conflict and Resolutions

What is Conflict? The dictionary definition for conflict states : a competitive or opposing action of incompatibles: antagonistic state of action (as if divergent ideas, interests or persons) Types of conflict Lack of or miscommunication Generational Personalities, Values or Standards Inflexibility Positional Constructive conflict Conflict Resolution

Lack of or Miscommunication and Generational Conflict Almost all conflicts involve communication problems, as both a cause and an effect. (Kapadia p2) All conflicts are unique. Conflicts between generations usually involve differences in core values and life experiences. Four Elements Safaris 2013

Personalities, Values and Standards Values Conflicts are triggered by beliefs or ideas. Personality Conflicts are triggered by emotions. Standards Conflicts are triggered by failures. . Taringa.net

Inflexibility and Positional Individual-level up factor Personal accountability Individual comprising a team effect Characteristics possessed Personal power Leadership Influence potential Support and recognition Insideoutdev.com

Constructive Conflict and Conflict Resolution. “Constructive conflict refers to conflict in which the benefits exceed the costs. It generates productive, mutually beneficial, shared decisions.”(Meehan p1) Conflict resolution techniques Listen then speak out or take turns speaking Conduct meetings Be impartial Do not wait to address situations Promote teamwork Show praise (University Alliance p1-8) Research Group

Works Cited Kapadia, Krupa Dalal. "Study on Generational Diversity at Workplace and Mitigating the Conflicts Arising on Account of Generational Differences Amongst them." International Journal of Management & Behavioural Sciences (IJMBS) 6 (2015): 76. Four Elements Safari Company. Inkfish Design Studio, 2013. Web. 12 Apr. 2016. Alliance, University. “6 Simple Workplace Conflict Resolution Techniques.” Notredameonline. Mendoza College of Business. n.d. Web. 12 April. 2016 Meehan, Colette L. “Differences Between Destructive & ConstructiveConflict.” Smallbusiness.chron. Demand Media. n.d. Web. 12 April. 2016 Constructive Conflict. n.d. The Research Group. Graphic. 12 April, 2016 Dwight Vs. Jim. Digital image. Taringa.net. N.p., n.d. Web. 13 Apr. 2016. <http://www.taringa.net/comunidades/theoffice/4380815/Dwight-vs-Jim-Prank-tacular- Temporada-1-8.html>. Insideoutdev.com/ Pivot point 13 April 2016