Thank you for what you do. It makes the world a better place.

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Presentation transcript:

Thank you for what you do. It makes the world a better place. Courier 101 89 Drop sites Serving 284 Drop Sites & Participating Libraries Around 15,000 to 25,000 packages a month Thank you for what you do. It makes the world a better place.

Bags, Boxes and Bins, Oh my! A quick poll…

Delivery Basics What can be Delivered: Generally circulating materials. Not whole collections Weight Limit: All individual bags, totes, and or boxes must be under 35 lbs.

Bags… Care and Feeding Grey Bags - Alliance-to-Alliance Library (Summit) transit only. Brown Bags Everyone else… Dirty and Broken Bags get sent to the Alliance Office

What can NOT be Delivered: Food Personal Packages Speaking of Feeding… What can NOT be Delivered: Food Personal Packages

Packing Materials Spine to Spine

Put the Fluffy (or floppy) things between the hard things Pack the books spine to spine Put the Fluffy (or floppy) things between the hard things to keep them safe!

Use Bubble Wrap or other packing material Packing Materials Use Bubble Wrap or other packing material

A Wander through the Website https://www.orbiscascade.org/courier-1

A Wander through the Website We are under: Programs Discovery & Delivery Courier

A Wander through the Website We are under: Programs Discovery & Delivery Courier

A Wander through the Website We are under: Programs Discovery & Delivery Courier

A Wander through the Website Labels

A Wander through the Website Labels Monthly Stat Forms

A Wander through the Website Labels Monthly Stat Forms Problem Reports

Problem Reports Late or Missed pickup Mis-sort Lost or Damaged Items Delivering on a Holiday Condition of materials Concerns about the Drivers Other concerns that need official attention

Courier List Serve: courier@orbiscascade.org Other Communication Courier List Serve: courier@orbiscascade.org

Other Communication Courier List Serve: courier@orbiscascade.org Monthly Stats: courierstats@orbiscascade.org

Other Communication Courier List Serve: courier@orbiscascade.org Monthly Stats: courierstats@orbiscascade.org Subject Line: XXXXXXXX

Courier List Serve: courier@orbiscascade.org Other Communication Courier List Serve: courier@orbiscascade.org Monthly Stats: courierstats@orbiscascade.org Ray Henry: rayhenry@orbiscascade.org Elizabeth Duell: eduell@orbiscascade.org

Emergency Plans

RFP Process

Ray Henry: rayhenry@orbiscascade.org Thank you! Questions? Ray Henry: rayhenry@orbiscascade.org Elizabeth Duell: eduell@orbiscascade.org Summit & Fulfillment Day – Summer Meeting 2016 Photo Credits available on request