Figure 1 Timeline of the project. From: The Balanced Scorecard of acute settings: development process, definition of 20 strategic objectives and implementation Int J Qual Health Care. 2009;21(4):259-271. doi:10.1093/intqhc/mzp024 Int J Qual Health Care | © The Author 2009. Published by Oxford University Press in association with the International Society for Quality in Health Care; all rights reserved
Figure 2 Five-step approach to strategy development. From: The Balanced Scorecard of acute settings: development process, definition of 20 strategic objectives and implementation Int J Qual Health Care. 2009;21(4):259-271. doi:10.1093/intqhc/mzp024 Int J Qual Health Care | © The Author 2009. Published by Oxford University Press in association with the International Society for Quality in Health Care; all rights reserved
Figure 3 Strategy map of the holding. From: The Balanced Scorecard of acute settings: development process, definition of 20 strategic objectives and implementation Int J Qual Health Care. 2009;21(4):259-271. doi:10.1093/intqhc/mzp024 Int J Qual Health Care | © The Author 2009. Published by Oxford University Press in association with the International Society for Quality in Health Care; all rights reserved