Organizational Cultures and Diversity Chapter 6 Organizational Cultures and Diversity

The Nature of Organizational Culture How do you define organizational culture? Shared values & beliefs that enable members to understand their riles in & the norms of the org http://www.youtube.com/watch?v=H9-Wc6Z0-Yc

Characteristics of OC in an org Observed behavioral regularities Norms Dominant values that are advocated Philosophy how to treat one another Rules of do’s & don’ts Org climate aka as how 1 another treat each other http://www.youtube.com/watch?v=7PoOZmqWGUU

Does MNC’s erase the impact of the national culture? Hofstede’s research states: it is not likely to change the national culture (values) to the orgs culture Example: Wal-Mart in Germany p. 174 http://www.youtube.com/watch?v=whd5ywuVCic http://www.youtube.com/watch?v=4g4SJBZZh9Q

4 Org Cultures in MNC’s-Trompaneers Family Culture Family type environment where leader is “caring parent”, power-oriented, knows best for personnel Countries- Turkey, Pakistan, Venezuela, China, Hong Kong, Singapore

Eiffel Tower Culture Characterized by strong emphasis on hierarchy & orientation to the task Person at the top can be easily replaced Country- US

Guided Missile Culture Strong emphasis on equality in the workplace & orientation to the task Country- US

Incubator Culture Strong emphasis on equality & orientation to the person Little formal structure, culture is found in Scotland, Silicon Valley CA

Egalitarian/decentralized Hierarchical/centralized   Person/Informal Style Incubator (fulfillment- oriented) Guided Missile (project- oriented) Task/Formal Style Family (power- oriented) Eiffel Tower (role- oriented) Hierarchical/centralized

Table 6-3 p. 179 Summary Characteristics of the 4 Corporate Cultures Do you see your country in Figure 6-3? Should WHS be concerned?

Phases of Multicultural Development- p. 181 4 Phases of Becoming an International Corporation Phase 1- Domestic Phase 2- Intl’ Corp. Phase 3- MNC Phase 4- Global Corp.