Impact of ICT on Government services

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Presentation transcript:

Impact of ICT on Government services Benefits and drawbacks to the government

Services provided on Govt websites Page 3, Q1 Health services Education services Election services Taxation services

Health and Education services Health services to provide news/advice on health issues to citizens Health services to enable self-diagnosis by citizens Health services to find locations of doctors/hospitals Education services to provide details of schools/colleges/courses Education services to provide online applications for courses

Task Write 2 points for each of election and taxation services from your textbook (page 123). Write 2 other services from your textbook provided on government websites.

Electoral and Taxation services Electoral services enabling online voting by citizens Electoral services enabling the compilation of an electoral register by the government agency Taxation services to enable the viewing of tax records Taxation services to enable citizens to pay taxes

Other services To enable applications for official documents/passports/driving licences/identification papers by citizens Recruiting for government positions

Benefits to the government Page 4, Q2 Saves the cost of printing paper-based information Reduced staffing costs and office requirement as fewer staff needed Information can be updated easily/kept up-to-date Increased access to government information Faster access by citizens to government information/news Government perceived to be more ‘open’

Drawbacks to the government Page 4, Q2 Personal contact with government officials can be lost Not all citizens have access to internet /computers. Not all citizens have skills to access internet/computers.