Marquis Hills Area Information Meeting December 7, 2016

Agenda Welcome Meeting Objectives Project Background Frequently Asked Questions (FAQs) Contact Information Q&A

Meeting Objectives Review project status Discuss construction impacts Address Frequently Asked Questions (FAQs) Outline Mandatory Connection process Supply contact info for future questions Answer individual questions Meeting Objectives

Partnership with CFPUA to install sewer, permanently remove the need for septic Why? To address failing septic. Highest rate in NHC. Address adverse environmental impact, public health risk, financial burden Soil, drainage conditions also bad for septic NHC received low-interest loan from NCDEQ Similar project recently completed for Heritage Park Project Background

Silver Lake Rd. Ilex Dr. Antoinette Dr. Red Heart Dr. Lorraine Dr. Normandy Dr. Arnold Dr.

Frequently Asked Questions (FAQs) What is the status of construction? Started in January 2015 CFPUA contractor: TA Loving Company 24-30 month construction project Will be completed on schedule Certification process to be completed Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 2. What is the construction work that remains? Testing of sewer mains Grass seed restoration Demobilization Close out of project Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 3. How are restoration issues being addressed? Restoration, flooding issues Difficult in area due to reason we’re there. Bad soils, drainage. Had to remove stormwater drainage to install sewer Reconstruction of drainage ditches meets NCDOT standards Grass seeding: Some destroyed by rainfall. Reseeding. Mailboxes: Accurately placed. NCDOT approved. Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 4. What happens after construction is completed? 5. My septic is OK. Why do I have to connect? Mandatory Connection process. Requires connection to systems if a property is within 500’ of sewer lines. Used by cities, counties, authorities Pays for construction, upgrades of infrastructure Why? New mains can cost more than $1 million/mile Allows costs to be spread over larger group, making them more affordable overall Enables extension of essential services to more areas Enabled NHC and CFPUA to move forward with the project \ Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 6. How much will connecting cost? Current residential charges are: System Development Charge: $2,030 Covers investment into system, amount of capacity needed Sewer Connection Fee is NOT charged. Part of contract. Homeowner must make connection from home to clean out. You can use a private plumber or do it yourself (if requirements are met). (Revised 12/29 for clarity only) Residence is a single family home and your primary residence Building permit approval is granted by New Hanover County Building Inspections Important: Connection is not considered to be complete until final plumbing inspection is issued by New Hanover County Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 7. Is there financing to help me pay to connect? CFPUA offers financing for the sewer System Development Charge (SDC) SDC: May be financed for eight years at 5% Requires 10% down payment Current account must be in good standing Account must be in property owner’s name Additional loan processing fees apply Financing may also be available through the New Hanover County Water and Sewer Revolving Loan Program Frequently Asked Questions (FAQs)

Frequently Asked Questions 8. Could I be exempt from this process? You are not exempt from the connection process. However, deferral options are available. Two connection deferral options being offered To qualify for any deferral, septic system must be proven to be in good operating condition. Permit approval by New Hanover County Must apply within 90 days of start of mandatory connection process

Frequently Asked Questions 9. How I defer my connection? Two connection deferral options being offered First option, same as outlined during October 2014 meeting: Three years, with potential for one three-year extension Not a true deferral. Requirements include: Payment of sewer System Development Charge Payment of sewer bi-monthly Availability Charge Septic system inspected by licensed inspector. Report submitted to CFPUA. Frequently Asked Questions

Frequently Asked Questions 10. How I defer my connection? Two connection deferral options now being offered Second deferral option (New): One three-year deferral for sewer service. No additional term. Septic system inspected by licensed inspector. Report submitted to CFPUA. How is this new option an improvement? True deferral for sewer. No financial payments required for sewer. No up-front sewer SDC charge Pay SDC at connection. (End of deferral.) No bi-monthly sewer charge Begin to pay bi-monthly at connection. (End of deferral.) Frequently Asked Questions

Frequently Asked Questions 10. How I defer my connection? Sewer Deferral Options: Frequently Asked Questions $2,030 System Development Charge for FY 2017: $2,030 (Lowered from $2,460)

We have been told financing is available. What does it cover We have been told financing is available? What does it cover? What are the terms? CFPUA offers financing for Sewer System Development Charge Available at 5% over an 8-year term Requires initial 10% down payment $64 loan processing fee (one-time, pass-through) Financing may also be available through the New Hanover County Water and Sewer Revolving Loan Program You may use private loan financing for the charges and fees. Financing Options

Financing Options If I finance, what are the payments? For sewer, the initial financing payment is $203.00 $203.00 for 10% of total financing for the sewer System Development Charge ($2,030) Your bi-monthly loan payment would equal $46.34 ($23.17 a month) You have the option to pay more initially, more per month, and/or pre-pay the full amount of the financing without penalty Financing Options

Important Dates Last full public meeting: Tonight Project certification: January 2017 Packet mailing: January 2017 Start of 180-day Mandatory Connection process: February 2017 Deferral application deadline: April 2017 End of Mandatory Connection process: July 2017

Contact Information Mike McGill Chief Communications Officer, CFPUA (910) 332-6704 - mike.mcgill@cfpua.org After you receive your Mandatory Connection packet, connection-related inquiries should be directed to: CFPUA Customer Service (910) 332-6550 Customer.Service@CFPUA.org State you are a resident living in the Marquis Hills Project Area going through the Mandatory Connection process.

QUESTIONS?