Camden CCG Non – clinical Practice Staff Training Session Mairead Roche Practice Manager Rosslyn Hill

Agenda Timings for the Practice Staff Training session: 09.00 – 09.30 : Registration 09.30 – 09.45 : Introduction/ Overview/Update STR's 09.45 – 10.45 : Adult Safeguarding 10.45 – 11.00 : Break 11.00 – 11.45 : IG presentation 11.30 – 12.45 : Child Safeguarding 12.45 - 13.00 Q & A 13.00 - Lunch

Training Event Learning Outcomes Today has 3 clear objectives To help you understand what is required from you by law to ensure you care for patients in a safe, appropriate and non-discriminatory way. To give you some of the tools to help you achieve these legal obligations To deliver Part A Adult Safeguarding and Level 1 Child Safeguarding Training.

Statutory Requirements Statutory Training Requirements – required by law WE ARE NOT PROFESSIONALS - OUR EMPLOYERS ARE ‘LIABLE FOR OUR ‘MISTAKES’ CPR – including Defib training if one is ‘on site Level 1 Child Safeguarding – ELearning module + Assessment by Practice Lead http://www.e-lfh.org.uk/home/ Safeguarding Adults Part A – ELearning module + Assessment by Practice Lead Information Governance – ELearning Yearly via IG Toolkit http://systems.hscic.gov.uk/infogov Create your own Personal Professional Portfolio of Training

Best Practice – CQC Requirements Best Practice – required by the employer “to ensure all staff are equipped to provide safe and appropriate care to all patients without discrimination By providing Equality and Diversity ELearning module Fire Safety / Health and Safety/ Infection Control Chaperoning – proviso being only if staff are ‘trained’ Health and Safety Infection control Fire Safety Equality and Diversity Conflict Resolution Mental Capacity and Consent …Carers awareness (Healthwatch) …………….. ‘a piece of string

How to access Training - 1 – ELearning modules http://www.e-lfh.org.uk/home http://systems.hscic.gov.uk/infogov 2 – In-house Training 3 – Future CCG Events – Education Awards 18th November - Diversity and Equality December – Chaperoning TBC 4 – Other Private/Public enterprises – e.g. CPR St John’s and St Elizabeth's, Safeguarding sessions by Camden Social services

1 – Overview of Statutory Training Requirements (STR) and Best Practice/Recommended (Essential) Training Subject Area All Freq PM Admin HCA GP PN E-Learning provider Time Further information Safe Guarding Children Level 1 Y 3   http://www.e-lfh.org.uk/programmes/safeguarding-children/access-the-e-learning/ 1hr 30 mins introduction + assesment E-Learning Child Protection course 2 Child Protection Level 1 delivered by the GP Child Safeguarding Lead-Dr Sabrina Ahmed-In House Safe Guarding Children Level 2 y E-Learning Child Protection course-Level 3 Safe Guarding Children Level 3-face to face 5.5hr 2hr 50 mins of introductions + assesment Safe Guarding Adults Part A http://www.e-lfh.org.uk/programmes/safeguarding-adults/access-the-e-learning/ Safe Guarding Adults Part B Equality and Diversity http://www.e-lfh.org.uk/programmes/safeguarding-children/ 2.5hr Fire Awareness 0.75 On site fire drills Upto practices Fire Marshall - nominated person Health and Safety General H&S, Risk Management, Incident reporting Infection control update 1 Information Governance https://www.igtt.hscic.gov.uk/igte/index.cfm CPR and anaphylaxis 1.5 St Johns&Eliz +Red Cross British Red Cross 0844 871 11 11 Price £44 plus vat Child Immunisation update Camden CCG DBS https://www.gov.uk/disclosure-barring-service-check/overview All staff who come into contact with patients should have an enhanced check including receptionists. Back office staff don’t need it Yellow Fever update (where applicable) NATHNAC@uclh.nhs.uk Advice line for Health Professionals: 0845 602 6712 Induction Recommended Conflict Resolution skills http://www.nsahealth.org.uk/e-learning/courses-we-offer/38-conflict-resolution 1.75hr