Miami International Airport’s PROPworks and AOIS Upgrade Project The Miami-Dade Aviation Department and AirIT worked cooperatively and successfully to replace several core operational systems at MIA © 2015 Air-Transport IT Services Inc. Cover example with photo and co-branding Insert new photo: Delete photo on slide, click on Insert photo-icon on slide and Insert new photo. Use Crop Tool under Picture Tools to pan and zoom Please insert the other company’s logo in the same size as the Amadeus logo, with no background and in full colour. See ‘how to’ on right side of slide To update the text, just click on the text Alex Fajet Senior Systems Analyst Miami-Dade Aviation Department Miami International Airport

Project Scope – PROPworks Core PW was upgraded from version 6.1 to version 8.1 CAT (Carrier Activity Tracking) End-of-Month billing Cashier Delete unpaid ticket Bill Direct Jasper Reports © 2015 Air-Transport IT Services Inc.

Project Scope – AOIS (Airport Operations Information System) AODB (Airport Operations Database) RM (Resource Manager) FIDS (Flight Information Display System) ESB (Enterprise Service Bus) DAR (Data Archive and Retrieval) Interface Controller All of the interfaces All of the reports © 2015 Air-Transport IT Services Inc.

High Level Implementation Plan Four sequential phases Build Architecture Cutover Inputs Cutover Outputs Cutover Users © 2015 Air-Transport IT Services Inc.

Phase 1: Hardware and Architecture VMWare IBM servers IBM storage subsystem Redundancy Automatic failover Fibre channel SAN © 2015 Air-Transport IT Services Inc.

Phase 1: High Level Architecture 8.1 © 2015 Air-Transport IT Services Inc.

High Level Implementation Plan – Phase 2: Cutover Inputs 8.1 © 2015 Air-Transport IT Services Inc.

High Level Implementation Plan – Phase 3: Cutover Outputs 8.1 © 2015 Air-Transport IT Services Inc.

High Level Implementation Plan – Phase 4: Cutover Users 8.1 © 2015 Air-Transport IT Services Inc.

Results – Successful Implementation Improved performance Cleaner data due to business rules Improved functionality and control in Interface Controller Improved maintenance and support Generic Resources Back out of Cashier ticket Cleaner Bill Direct process © 2015 Air-Transport IT Services Inc.

What’s Still Pending End-of-Month Billing DAR ETL Implementation Add new Generic Resources Advertising Module Create additional interfaces Implement system monitoring Migrate PW data archive © 2015 Air-Transport IT Services Inc.

Keys to Success Project management Manpower commitment Organization Teamwork Communication Patience Flexibility Transparency Trust Manpower commitment Testing Hard work Attention to detail Dedication Sacrifice © 2015 Air-Transport IT Services Inc.

Project Team AirIT MDAD Ray Vecchiarelli Steve Kovacs Guarionex Alvarado Martin Padilla Danny Negron Eric Knowles Brian Smith Mike Lyn Milton Oliva Aaron Johnson Nick Ardan Alvaro Barakat Steve Rose Felix Gonzales Shyam Katta Juan Badia Masoud Asady-Khansary Tania Dip Carmen Nash Carlos Garcia Liz Davidson AirIT Administrators © 2015 Air-Transport IT Services Inc. * Many others that worked very hard behind the scenes

Thank you AmadeusITGroup amadeus.com/blog amadeus.com © 2015 Air-Transport IT Services Inc. You can follow us on: AmadeusITGroup amadeus.com/blog amadeus.com