Steven Baue ERC President & Owner sbaue@ercincorp.com

Roadmap Little about me Workforce Needs (Bodies and Technical Skills) What did I do for 20 years? What do I do today? Workforce Needs (Bodies and Technical Skills) What is Human Resources? Professional Skills How to be in HR’s top ten Questions

Steven Baue Wisconsin Boy Pittsburgh, PA Lexington, KY Wollongong, AUS

March 23, 2015 “…mental illness, along with substance abuse, ultimately costs U.S. employers an estimated $80 billion to $100 billion in indirect costs each year.” “…43 percent of adults suffer adverse health effects from stress, which has been linked to the six leading causes of death: heart disease, cancer, lung ailments, accidents, cirrhosis of the liver and suicide.”

Top Ten Presenting Issues Marital / Relationship (stress) Family / Child (stress) Depression (emotional health) Anxiety (emotional health) Job Stress (work) Grief (emotional health) Alcohol (addictions) Interpersonal Relationship (work) Other (emotional health) Personal Stress (stress)

Critical Incident Stress Management (CISM) Face-to-Face Counseling Critical Incident Stress Management (CISM) Personal Growth Programing Employee Assistance Program (EAP) Performance Consulting Analysis / Assessment Team Development Leadership & Professional Development Programing

April 24, 2014 Shipbuilding Exec: “You are all one to me…”

Workforce Needs

Workforce by Age

Average Years of Service by Age

March 25, 2013 “Population down in half of Wisconsin's counties in 2014” “Only about one-third of counties in the state saw positive migration — more people moving into a county than out of it.”

May 10, 2013 “Marinette Marine exec: Skills gap could decimate Wisconsin manufacturing”

Top 7 Difficult to Find N.E.W. Positions Skilled Machinists / CNC Machinist General Labor Engineers Sales Representatives Welders Maintenance Mechanics IT

March 2015 “NWTC research shows… the skilled labor needs of Northeast Wisconsin industry will outpace graduates by 903 students…”

What is Human Resources? Or Why I didn’t call you back

What is Human Resources? Drive Performance and Productivity Create an Issue Free Workplace Offer Competitive, Total Rewards Ensure a Zero Harm Mentality (sometimes) Be a Visible, Public Partner (sometimes) Attract, Retain, and Develop

What is Human Resources? Attract, Retain, and Develop Marketing (Google as the first stop) Employment Value Proposition Great place to work… 31% of employees are engaged at work (51% disengaged & 17.5% actively disengaged) – Gallup Would you recommend your company to a friend? C+ (3.1 / 5) - Glassdoor / Bersin by Deloitte Screen for Fit

Hire better than 50% of the team (then top 25%) My Recruiters HR Metrics: HR Time to Fill Turnover in their hires Manager Satisfaction after 6 months Employee Satisfaction after 6 months Hire better than 50% of the team (then top 25%)

It is more than Technical Skills… Or Why only 300 were hired out of 6,000

Professional Skills Lacking Work Cooperatively / Teams Analyze & Solve problems Work productively Adaptability Listening skills Demonstrate needed math skills Positive attitude Think critically Maintain a safe / clean work area Communicate clearly Show up (on time) Demonstrate integrity Follow directions

December 6, 2013

Over 50% of my hires came from < 10 Be my Partner! Over 100 external Recruiters / Employment Specialists in my Outlook Contacts: Over 50% of my hires came from < 10

What do I need? Why do I need that? Data Case Studies

April 24, 2014 Shipbuilding Exec: “You are all one to me…”

Manufacturing Ombudsman The Pennsylvania Manufacturing Ombudsman was created to assist manufacturers in navigating programs… of state government… The Ombudsman is a single point of contact for manufactures to call for information or with specific questions.

Steven Baue ERC President & Owner sbaue@ercincorp.com