UMO: Connecting Care, Anytime, Anywhere Paul Shead, Managing Director, Verklizan

UMO enables you to offer many monitoring services… Telecare Telehealth Call Centre Mobile alarms Digital IP alarms Domiciliary care Dementia care Video monitoring Mobile Response Virtual key management Lone Worker Hosting other centres Resource planning – personal care during the night, log activity – mobile visits. Report on costs/time taken. Example: County Careline Short term, long term

…for hundreds of different types of equipment… UMO is interoperable with hundreds of devices old alarm systems as well as new we aim for UMO to monitor any device from any manufacturer

…including next generation IP devices UMO already handles IP telecare alarms >60000 deployed in Sweden IP alarm units use GSM or internet Quick connection speed Free calls over the internet for the client Always on – detect failures

How does traditional telecare monitoring work? Alarm Telephone network Response

Connecting Care...anytime, anywhere Our mission is to open up the monitoring centre - Multiple access channels make data traditionally held at the monitoring centre available to those who need it in the field At the centre At home or other offices Out and about

Transforming monitoring services… Responders Client Operator Calls Staff Alarm Calls Many calls take time Sequential contact adds delay Verbal information slow and incomplete Calls Family

…with UMO apps… Few calls: save time Responders Client Operator Staff Alarm Realtime alerts & data access Family Few calls: save time Parallel contact: quicker response All relevant information available instantly

…and UMO web portals People & organisations manage their own data Corporate customers Client Operator Installers Alarm Data access Family People & organisations manage their own data Reduces the burden on the centre Information is accurate and up to date

In conclusion Over 320 organisations are using UMO to monitor the wellbeing of over 1 million people across 17countries and 3 continents Our goal 2 million connections by 2020