ISTANBUL 2008 Beyond the Poseidon Challenge, Developing Quality in the Agency and Broking Industries Jonathan C. Williams FICS General Manager - FONASBA

FONASBA’s COMMITMENT TO THE POSEIDON CHALLENGE 2006: “To use the resources of our members around the world to produce a database of port reception facilities for slops and other residues of liquid cargoes”

RESULT: The publication, at the 2007 INTERTANKO Tanker Event in Houston, of the FONASBA Port Reception Facilities Survey 15 countries Approximately 90 ports More than 110 separate reception facilities Available from the FONASBA website: www.fonasba.com - Documents

WHAT NEXT ?? Update to the Poseidon Challenge Booklet Continue work in IMO on development of Standard Ship-Generated Waste Delivery and Receipt forms Encourage adherence by ports and terminals to their obligations for the provision of reception facilities under MARPOL Undertake a similar exercise for dry bulk cargoes

THE FONASBA QUALITY STANDARD What is it? Why do we need it? What does it aim to achieve? Who can achieve it?

THE FONASBA QUALITY STANDARD What is it? A means to identify an agent or broker that is committed to providing this highest levels of professional service to his principal

THE FONASBA QUALITY STANDARD Why do we need it? The increasing responsibilities and liabilities placed upon the agent and broker in the service of his principal, and the consequent need to maintain high levels of service provision

THE FONASBA QUALITY STANDARD What does it aim to achieve? An increase in the level of professionalism in the industry Greater awareness of the role of the agent and broker and of FONASBA

THE FONASBA QUALITY STANDARD Who can achieve it? Any company member of a FONASBA association that meets and maintains the relevant criteria

THE FONASBA QUALITY STANDARD What are the criteria? Membership of a FONASBA association Proof of financial probity and appropriate measures to protect a principal’s funds, A commitment to staff training www.fonasba.com - Quality Standard

THE FONASBA QUALITY STANDARD Compliance Monitoring Undertaken at least biennially by national association Regular updates to industry

THE FONASBA QUALITY STANDARD Current Progress: UK and US associations already approved Other associations developing appropriate criteria

THE FONASBA QUALITY STANDARD Industry Support: “INTERTANKO wholeheartedly welcomes the the introduction of FONASBA’s Quality Standard..” – Dr. Peter Swift, Managing Director “FONASBA … deserves congratulation for persisting in this worthwhile exercise…” Leader Article, Lloyd’s List 11.04.2008

FONASBA’s COMMITMENT TO THE POSEIDON CHALLENGE 2008: “To ensure that the ship broking and ship agency sectors continue to play a leading role in achieving the “Three Zero’s” of the Poseidon Challenge”