SWUG: Chicago, IL

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Welcome! © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Ice Breaker Get to know who’s in the room! Rules: Find people who have achieved any of the goals below (now or in the past) Have them put their THWACK ID (or name if they don’t have a Thwack ID yet) in the squares for items they have done One person can only sign up to 3 boxes. Complete the entire grid (or more than anyone else) and win! TRICK: While you “interview” people, ask them who THEY’VE found for items you are missing, and then go find those people also. PRIZES: 3 Raspberry Pi’s © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

On the horizon with System Management © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Actually… © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

What’s New with System Management © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. High availability Ensures monitoring and data collection continuity Easy installation and configuration Instant notification and alerting © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. High availability © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2015 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. High availability © 2015 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

Web-based License Manager View and manage licenses in the Orion web console Single point for all licenses in your environment through the License Manager Easily add and assign full and evaluation product licenses © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

Web-based License Manager © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Orion Agent for Linux Monitor Linux systems & applications located anywhere (on-prem or cloud) Monitor Linux systems reliably over WAN, satellite, and VPN connections Support for: Red Hat Enterprise Linux SUSE Linux Enterprise Server CentOS Ubuntu Amazon Linux AMI © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Orion Agent for Linux © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Orion Agent for Linux Application Monitoring Process monitor (process disk I/O statistics and virtual memory) Linux / Unix script monitor JMX monitor Oracle user experience monitor Node Monitoring Top CPUs by Percent Load Average CPU Load & Memory Utilization Interface details Disk Volumes © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

AppStack Database Layer New row for database instances Object status is based on integrated DPA data Simplified wizard for app and DB relationship © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

AppStack Database Layer © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Honorable Mentions SAM 6.3 and Orion AppInsight for Exchange Support for Microsoft Exchange 2016 AppInsight for SQL Support for Microsoft SQL 2016 Web-based SSH terminal New APE and AWS upgrade installer DPA 10.2 Support Multiple DPA servers per Orion integration MySQL as a repository database Idle blockers for SQL Server, MySQL, Oracle, and Sybase Deadlock support for SQL Server 2012 and later © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Demo © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Questions? © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. What’s New with NPM © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. How Netpath™ works Hi! I’m Chris! Example path Traceroute intro? Path discovery, and why traceroute wasn’t enough Firewall blocks Path mixing, yikes! Control plane performance vs data plane performance Determining status AKA chasing the Network Truth The threshold problem LAN vs WAN and unhealthy latency Packet loss? Or packet delivery? (loss, dns failure, port closed, routing loops, etc.) Components vs path and transit likelihood © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Additional Content Test performance vs app performance Distributed Architecture Agent deployment, plugin deployment, and plugin configuration Data reporting to poller Probing vs polling Testing window Comparison requires completion, so what is completion? Data integration Public repository querying Node mapping Ingress/egress port mapping Network hygiene vs transit impacting problem Review example paths Let’s map your paths! © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Questions? © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

Thinking outside the Box © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

Thinking outside the box Some places to start SAM as Network Monitoring OIDs, and MIBs, and SNMP – Oh, my. NCM for more than Config Backups Single/Multistage Approval, Real-time Notification, & Compliance Alerting Tips & Tricks Email is Dead, Custom Properties, & HTML Optimizing your SolarWinds Installation Building Orion Servers according to Microsoft’s Performance Tuning Documents Upgrade Advisor Upgrade Paths Simplified © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

SAM as Network Device Monitor SAM LIKES SNMP, TOO © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

SAM Application for APC’s UPS © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

NCM – Better to Know Approvals, Changes, Compliance Use Approval Management 4 Steps - 3 Minutes Wizard Use Real-time Change Monitoring 6 Steps – 5 minutes Sending Syslog/Traps? Halfway there already! Use Compliance Reports HIPPA, STIG, PCI DSS don’t apply? Build your own for consistency around your org Create Rule > Add To Policy > Add to Report © 2015 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

Alerting How to not hate Alerts Don’t rely on emails exclusively for alerts! Use an alternate service like Slack, or SharePoint, or Corporate IM Custom Properties IsMuted – Yes/No flag that suppresses alerts, but still pulls metrics EmailTo – String containing the alert recipient – doesn’t require “editing” the alert KBLink – URL to Runbook/KB Article with more information about this alert HTML Use HTML in messages to make them that might nicer on the eyes. Develop in a WYSIWYG environment, then copy/paste to Orion Be sure to “linearize” the message. © 2015 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

Optimizing SolarWinds Orion Summarizing Microsoft’s Best Practices Microsoft’s Performance Tuning Documents Over 100 pages of details Summarized in 5 Bullet Points Summary Optimize disks for read/write ratios and type based on need Windows O/S, Programs, Web Sites, Logs all have different needs – plan accordingly Optimize IIS Remove default website & application pools Change temp directory for .NET to an alternate drive Change log location to an alternate drive Change compression settings Redirect application installation to an alternate drive Redirect web site to an alternate drive Move program logs to same drive as IIS Logs © 2015 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

Upgrade Advisor Always have the newest features © 2015 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

User Experience Tulsi Patel © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Thank you! © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.