Organizational Behavior Professor Rhonda Shannon Welcome to MT302 Organizational Behavior Professor Rhonda Shannon Unit 3 Seminar – Personality, Values, Perception and Decision Making This seminar is being recorded

Unit 3 Agenda General Questions and Announcements Introduction Determine Individual’s Personality Discuss how differences in perceptions affect individuals’ decision making process Examine ethical decision making processes Recap of Today’s Seminar and Unit What is new for next week

Unit 2 Quick review Diversity in an organization Attitude Job satisfaction

Any questions ?

Unit 3 Outcomes During this unit we will: Explain the factors that determine an individual’s personality Define “values” and name some dominant values in today’s workforce Describe differences in perception and how they affect the decision-making process

What is a personality? Why is it necessary to study personality in Organizational Behavior?

Personality is: The psychological qualities that influence an individual’s characteristic behavior patterns in a broadly distinctive and consistent manner, across different situations and through time.

Frameworks used to describe personality: Myers-Briggs Type Indicator Big Five Model

The Myers-Briggs Type Indicator Extraversion (E) Introversion (I) Get projects done quickly Work on projects for a long time Energizing Sensing (S) Intuition (N) Apply Skills already perfected Always seeking new skills Perceiving Thinking (T) Feeling (F) Use logical analysis to reach conclusions Use Intuition to reach conclusions Deciding Judging (J) Perceiving (P) Enjoy organizing and finishing tasks Not organized and have few finished tasks Living

The Big Five Model of Personality Dimensions Extroversion Level of sociability and enthusiasm Agreeableness Level of friendliness and kindness Conscientiousness Level of organization and work ethic Emotional Stability Level of calmness and tranquility Openness to Experience Level of creativity and curiosity

What are some values in your organization?

Values Mode of conduct or end state is personally or socially preferable (i.e. what is right and good) Value System: A hierarchy based on a ranking of an individual’s values in terms of their intensity.

Types of Values Terminal Values: Desirable end-states of existence; the goals that a person would like to achieve during his or her lifetime. Instrumental Values: Preferable modes of behavior or means of achieving one's terminal values

Value differences between groups

Approximate Current Age Generational Values Cohort Entered Workforce Approximate Current Age Dominant Work Values Veterans 1950-1964 65+ Hard working, conservative, conforming; loyalty to the organization Boomers 1965-1985 40-60s Success, achievement, ambition, dislike of authority; loyalty to career Xers 1985-2000 20-40s Work/life balance, team-oriented, dislike of rules; loyalty to relationships Nexters 2000-Present Under 30 Confident, financial success, self-reliant but team-oriented; loyalty to both self and relationships Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

What would you think perception is when related to an organization?

Perception is: A way of conceiving something The process of perceiving and the way of conceiving something Perception is the process of acquiring, interpreting, selecting and organizing sensory information. Perception is the way we react for any particular situation.

Factors Influencing Perception Perceiver Attitudes, motives, interests, experiences, expectations Target Novelty, motions, sounds, size, background, proximity, similarity Situation Time, work setting social situation

General Decision-making Stages Identifying and diagnosing the problem Making the Choice Implementing Generating alternative solutions Evaluation Evaluating alternatives

Recap of Today’s Seminar and Unit Values Perception Items due this week are: Discussion (30 points) Learning Activity (5 points) NO ASSIGNMENT THIS WEEK

Next Week: Unit 4 – Motivation Concepts & Application

Any questions ?

Please don’t hesitate to email or call me if you have questions. Instructor Contact Information Professor Rhonda Shannon. MBA (Eastern Time Zone) Email: rshannon@kaplan.edu Phone: (317) 885-0469 Cell: (317) 690-9917 AIM: shannon.rhonda@yahoo.com Please don’t hesitate to email or call me if you have questions. 23

You are always welcome to listen to the archives after the Seminar. Reminders Also, don’t forget I will be posting my PowerPoint out on doc sharing and will also be emailing you it as well. You are always welcome to listen to the archives after the Seminar. 24

Thanks for attending seminar I look forward to seeing you next week. Everyone have a great night! 25