User Manual for Web Booking & B/L Customer Supporting Part (2017) HYUNDAI MERCHANT MARINE Co. Ltd. User Manual for Web Booking & B/L Customer Supporting Part (2017)

Table of Contents Ⅰ. How to register your company ID Ⅱ. How to create Booking(s) (1) Booking Request Input (2) Booking Inquiry & Copy Ⅲ. Booking Process & Status Ⅳ. B/L Instruction(S/I) creation Ⅴ. B/L Process & Status

How to register ID - To obtain E-Booking and E-B/L access, the User should first Register for an ID. Click ‘Local Sites’ and choose the area. (Sample Area :N. America) 1

How to register ID - Click on ‘New Registration’. - Check ‘terms and conditions’, check the ‘box Agree’ and click on ‘Agree’ to accept. ※ The initial main screen can be different depends on selected areas. USA/CAN/LAT Users will access the above. 2

How to register ID - Create your User ID and Password. - Fill in the remaining required (*) information on the form and click ‘Submit’. ※ After registration, the Users authority should be granted within 24 - 48 hours. : If User does not have HMM contact point, find nearest office’s information on ‘CONTACTS’. 3

How to access Booking options. (I) Booking Options Click on ‘Booking’ to access all booking options. 4

How to create a Booking. (1) Booking ‘Booking Input/Update/Inquiry’ * You can save the booking data as a Template to create new booking(s) for future shipments. You can use a WEB Reference Booking number (only) to create a new booking. Check the box “All data” to replicate the exact data (including vessel and all other information). Select Template name in the drop-down list located on top of the booking input form. The booking data will auto-populate into the form. * * * ※ Vessel / Voyage and container information such as type, size quantity are not saved in template to avoid possible mistakes. 5

* Restrictions - Restrictions will pop up if you click Restrictions Button at the right top. - Click on “Do not show pop-up again today” or “close” to remove pop-up. 6

* How to save the Booking data as a Template? At the bottom of the Booking input form check the box ‘Do you want to save or update template?’ and create a ‘Template Name’ then click ‘Submit’. The new template will be saved and ready to be used to create new booking(s). * How to Copy Booking? Click on ‘Copy Booking’ and input how many bookings you wish to create and click ‘Submit’ to create multiple bookings at one time. Once the booking process is completed, you will receive a list of all booking numbers. * * 7

How to create a Booking. (1) Booking Request Input Select the Place of ‘Receipt’ & ‘Destination’, Place of Loading & Discharging is optional. System will default to: 1)North America to Asia, 2)Frequently Used Locations, 3)Departure: Todays Date, 4)8 Weeks duration, and )POL Mode: US West Coast. Change subject items as needed. Uncheck “Frequently” locations for more selections. Hint: The more information you fill in the more efficient the process will be. Once all information is input, click on ‘Find’ and the system will select the best vessel for the route you selected. 8

How to create a Booking. (1) Booking Request Input Select the vessel and schedule that best fits your needs and hit “Click” to book your cargo. If the POD matches the final destination, your container will be on a vessel with a direct call. “Booking Stop”: No more bookings accepted so vessel no longer available. Note: No local cut off information available in this screen. 9

How to create a Booking. (1) Booking Request Input If the cargo originates from an Inland port, the system will generate the first empty release date (first day you can pull the equipment) and your rail cutoff. Hint: For inland cargo, choose your Load Port to minimize results due to multiple load ports available. Transit times provided are the “on water” time. 09/05/17 18:00 09/03/17 12:00 09/03/17 12:00 09/03/17 15:00 10

How to create a Booking (1) Booking Request Input Mandatory (*). Fill in Shipper information; a) Company Name, b)Forwarder Name, c)Service Contract, G/A or FMC No., d)Contact Person, e)Phone No., see Search box and click on DCS, f)Zip code, g)AQSIQ#(see below) h)Notify. Supplier: For Door booking only, fill in completely to avoid any delays. Otherwise, skip if not applicable. 11

How to create a Booking (1) Booking Request Input Mandatory (*). Fill in the information below, click on Search & down Arrow and select required information based on your shipment. Select “Yes” or “No”’, whichever is applicable. Important items: Choose the Commodity code carefully as filed in your S/C, G/A or FMC to ensure the booking is rated properly. Select the proper Pick up date to avoid delays for your Door move shipment. Select ‘No’ Partials allowed for a single booking with 2 or more containers that cannot be split. By choosing ‘Yes’ partials allowed, you authorize HMM to split the cargo as needed. 12

How to create a Booking (1) Booking Request Input Mandatory (*). Fill in the information below, select “Yes” or “No” and/or click on down Arrow and select required information based on your shipment. Important items: Dry and Reefer containers cannot be combined on a single booking. Reefer settings are checked by the CSR & system, but ultimately the Input person is responsible for the incorrect temperature setting input in the booking. 13

How to create a Booking (1) Booking Request Input Mandatory (*). Select “Yes” or “No” and/or click on down Arrow and select required information based on your shipment. Important items: Create a Booking using a Quote#: In Special Instructions select “Yes”, ”Other” & input Quote#. Surcharges apply for usage of: 1)Tri-axle($350), 2)Super Chassis($375), 3)Food Grade Container($350) FLEX: Equipment substituting between 40’Hi-cube and 40’ Standard. Liners: Typically applied to Hide shipments. SOC – Shipper’s Own Container: After the booking# is generated, Click on SOC Container Application under Local Menu and input required information to upload your S.C.C. into HMM system immediately. 14

How to create a Booking (1) Booking Request Input c c Any special instructions you have for the CSR please input in the ‘Remarks’. The CSRs are monitoring and processing bookings immediately upon receipt. Input accurate notify party(s) email address (up to 3 addresses) to receive all confirmations automatically. Create a Template, check the box “Do you want to save or update template” and Name the template. Once all information has been completed click on “Submit”. Booking completed and number created, but not valid until confirmed by the CSR. c c 15

How to Inquire on Bookings. (2) Booking Inquiry & Copy Term (Input Date) (arrow down) up to 12 weeks and Trade or Booking number. Click on Inquiry. * c 16

How to Inquire on Bookings (2) Booking Inquiry & Copy Click on the “Booking number” to review. Click on “Booking Input” to create new booking. 17

* Routing Guide The “Routing Guide” is to select the Place of receipt, Place of Delivery and Optional locations to create a new booking. Turn to page 8 for detailed procedures. 18

How to check the Booking Process & Status (3) Booking Process & Status (Update) Click on “Booking Input/Update/Inquiry” to check the booking status. Select by Daily or Weekly and Status, Click on GO 19

* Booking Status & Description Code Status Description Request Booking (Update) Request Submitted Booking (Update) request is submitted to HMM Accepted Booking (Update ) Request Accepted Booking (Update) request for confirmed booking is confirmed by HMM Rejected Booking Request Rejected Booking request is rejected by HMM CSR Cancelled Booking Cancelled by Customer or HMM Confirmed booking data is canceled by User or HMM 20

How to check the Booking Process & Status (3) Booking Input/Update/Inquiry Booking Input/Update/Inquiry : 1)Click on “Bkg No” to make changes to your booking, 2)Click on “Cancel” after entering into Bkg Update to cancel your booking request, 3)Click on “View” to check e-booking history, 4)Click on “Booking request rejected to see reason for rejection. Once the booking is accepted, Click on Booking No. to open a PDF copy of your booking confirmation (Booking Note). You can print directly from the WEB. 21

How to Manage your Booking Template Keep up with your Templates by updating them when items are outdated or expired such as the service contract. Click on Booking Template for the following options: 1)Create New Template, 2) Create Booking, 3)Modify Template, 4)Save as New Template and 5)Delete template. 22

Additional WEB Features (5) Additional Features You can: 1) Track & Trace Shipments, 2) Check Schedules, 3) Rail bill your containers, 4) Street Turn Request, 5) Status Quick Check, 6) Trucker Quick Check. Check other Links for: 1) Track & Trace, 2) VGM, 3) My Shipment, 4)Surcharge, and 5) Free time Information…And More! . 23

How to create B/L(S/I) Instructions. INTERNET B/L INPUT & PRINT INSTRUCTIONS MS-Internet Explorer 7.0 or higher and Adobe Reader 7.0 or higher are required to use the online B/L Internet options. Click on the Export menu, then click on ‘Create S/I’ menu’. Search by Booking Number or Booking Date & Vessel / Voyage, Click on Inquiry. Check the Booking No. and Click on Create 24

How to create B/L(S/I) Instructions. Template: Save your Shipping instructions as a template for easy access on your next shipment. Save the Shipper, Consignee, Notify 1&2, Mark & Description and number of Copies fields. Or click on Delete and select template for deletion. Reference B/L: List up the last 25 WEB HMM B/L’s of the previous 3 months. Use to automatically fill in repeated information in the fields. Fields can still be edited. Select Template Name or Reference B/L number in the drop-down list to create S/I instructions. The S/I information will auto-populate into the fields and can still be edited. Note the minimal characters & lines are allowed in these fields “ “. If the number and/or lines are exceeded you must backspace in the field to delete any empty spaces in order to create the S/I and/or Template. To combine multiple bookings on one B/L, click “+Add/Combine Booking” button and input additional booking numbers. Input your Shipper, Consignee, Notify & Forwarder, as required. ? 25

How to create B/L (S/I) Instruction. Vessel/Voyage & Locations: Place of Receipt and Ports of Calls(load/discharge/final) auto-populate from the booking into the form and cannot be changed on line. Please contact CSR or Documentation Reps. at Dallas Customer Service Center to request changes. OR input your update request in the “Special Instructions” box at the bottom of the form. Mark & No.: Input as required. Description: You can create a template to auto-populate repeated information for your next shipment. 26

How to create B/L (S/I) Instruction. Excel Upload: You can upload container(s) information at once by using fixed excel format. Container: Container & Seal numbers auto-populate into the form when the container(s) load the vessel. You must input PKG count & Unit, Gross Weight and Measurement. *KGS = Kilograms, CBM = Cubic Meters, CBF = Cubic Feet, X = Multiply. Total package count/Weight/Measurement will auto-populate into the form upon input of the container(s) + package/weight/measurement breakdown. Check SOC box for Shipper Own Containers, this is very crucial to ensure proper container type is declared. Total Container # Description: Example: 1 x 40’ container of .... 27

How to create B/L(S/I)Instructions B/L Type: Select the type of B/L you require, Seaway bill or Original. If you select “Original”, please select Rated (charges printed) or Unrated (no charges printed) by inputting total number of copies required. Please check - Ocean Freight: Select Pre-paid or Collect. This option is moved to under ‘Basic Information’ > Under ‘Customer Ref. No.’ 1 2 1 2 28

How to create B/L(S/I)Instructions Special Instruction: Input any special requirements or requests to the Documentation department. This will NOT be printed on the B/L. Input is only allowed at this initial creation stage, no update available. Template Name: Templates can be created, updated and saved as follows, B/L creation not required. ‘Update Template’: Click here and choose existing template and update as required. ‘Create Template’: Name your template and click here to create the template. Click ‘Create B/L’ to generate B/L as inserted. Mandatory (*) : You will not be able to Create the B/L if the mandatory options are not filled in. 1 2 3 29

30 E-mail notification of B/L Proof Ready: Sign up one or more email addresses (up to 20) to receive notification whenever B/L Draft is ready for you to proof read , update and confirm. In renewed HMM website, you can set at My HMM > Alarming Service. B/L Process & Status Previous Ver. New Ver.

B/L Process & Status B/L Process & Status Results - List B/L’s up by: Input Date, Booking Date : Select period. System only can search last 12 weeks data. Input date means when shipper firstly input BL data. Booking date means when it is confirmed by CSR. B/L No., Booking No., Vessel, Voyage : You can search by its options. Click ‘Inquiry’ button once you have made your selection. Shortcut Key Buttons Once you choose certain B/L, you can find its ‘B/L Copy’, ‘Vessel Schedule’, ‘Freetime’ and ‘Track&Trace’ information. * 31

B/L Process Status Status Description We simplified B/L Status since previous system had many status that has complicated & duplicated meaning. Status Description Requested Customer updated B/L and waiting for HMM staff’s confirmation. Confirmed HMM staff confirmed for updated B/L data. Booking Canceled Booking canceled by customer. Deleted B/L deleted by HMM staff via GAUS #2004. S/R remained. 32

B/L Process & View B/L Process : Search your B/Ls by its date option & BKG No., B/L No., Vessel. Please be noted that we only shows last 12 weeks data. Status : Status is simplified compared to previous version. ‘Confirmed’ means HMM staff’s checked & confirm your updated information. ‘Updated’ means HMM staff’s not yet checked what you updated. 33-1

B/L Process & View B/L View : Search your B/Ls by B/L No., Container No., and Booking No. Freight : You can select whether you include freight information or not in B/L. Inquiry : If you click on ‘Inquiry’, you can open or save B/L Copy (Non-negotiable). 33-2

B/L Print B/L Print - Print B/L s one at a time (click on the B/L#) or in bulk. . Important: Only B/L’s approved and released by HMM Freight Cashier will appear here. List B/L’s up by: Input Date : Click on down arrow and select number of Weeks & Weekly or Daily. B/L Type: a) All = all B/L’s released by the Freight Cashier, b) Original, or c) Sea Waybill B/L’s. B/L Status: a) Closed = Lists all released B/L’s by the Freight Cashier, or b) Not closed = B/L’s not released by the Freight Cashier, which allows you to print non-negotiable copies and/or freight invoices, but no Originals or Seaway bill of ladings. B/L No..: Input number to pull up only that B/L -Print Status: Not Available STOP: Please select the proper B/L paper to print on. If you experience any printing problems, please verify the following first: 1. Go to B/L Process & Status option, check under the “Confirm “column; A) Does it read Completed or Closed ? Ok to print. B) Does it read CONFIRM? Awaiting for Freight Cashier to release the B/L to the WEB. 2. Credit Account: Is you account in good standing? Check with the Freight Cashier at the Dallas Center/ 3. Cash Basis: Have you submitted payment?. Check with the Freight Cashier at the Dallas Center. 34

B/L Print B/L Print - Print B/L s one at a time(click on the B/L#) or in bulk. Important: Only B/L’s approved and released by HMM Freight Cashier will appear here. Seaway bill Print Print weight : Check to see each container’s weight Hide freight detail: Check to see unrated B/L. Will not show freight charges, only the words “Freight As Arranged:?????? Hide “Freight as arranged”: Drop words “Freight as Arranged”. Freight Charges on B/L: Uncheck all “Hide” options to view the freight charges on the B/L.. Blank Freight field: Check both Hide boxes to have a blank field. STOP: Please select the proper B/L paper to print on. View button: Prints 1 just 1 copy of DRAFT copy-B/L. Print button: Prints OB/L, Seaway bill, Copy-B/L or freight invoice. 35

B/L Print B/L Print - Print B/L s one at a time (click on the B/L#) or in bulk. Important: Only B/L’s approved and released by HMM Freight Cashier will appear here. Original B/L Print View button: Prints 1 just 1 copy of DRAFT copy-B/L. Print button: Prints OB/L, Seaway bill, Copy-B/L or freight invoice. Original B/L’s will print when you click on ‘Continue to Print’? STOP: Please select the proper B/L paper to print on. Choosing the incorrect paper , especially in the case of ORIGINALS, will delay the release of your cargo at destination. ***ATTENTION** Every Original B/L (OB/L) page printed is issued a unique serial number to be used at destination to validate the correct OB/L submitted. The OB/L submitted at destination must match the serial number in HMM system. Be cautious when printing OB/L’S as the serial number will be generated as soon as you click on ‘Continue to Print”’?, so, if you don’t want to print OB/l, just click on ‘View’ to view the B/L only. 36

B/L Template B/L Template - Manage your B/L Template. Create : Click on ‘Create new Template’ and input data as needed, name the template and save. Modify : Click here to update a specific template as needed and save. Save as new : Click here to create a new template with an existing template. Name and/or update the template and save. Delete : Click here to delete the existing template. 37

Additional B/L WEB Features You may also access the additional options hereunder. B/L Paper Order : Click on this option and fill in the form to order Internet B/L paper. Terms and Conditions : Click on this option to view B/L Terms and Conditions on the back of the B/L. B/L View: Easy access to view a single B/L. House B/L: Click this option to check your House B/L. Check other Links: Turn to page 23. . 38

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