Benefits-led IT at Newcastle Briefing Session: 22nd February 2010

Aim Identify and embed great IT-enabled Business Transformation practices in UK HEIs. http://research.ncl.ac.uk/transform/

Objectives Further enhance the leadership skills of senior managers engaged in IT-enabled transformation. Enhance benefits realisation from real, current projects at Newcastle University (including some already underway, or about to start). Build up a ‘toolkit’ of good practice and capture it in formats that allow for multiple use and re-application across Newcastle University and other HEIs.

How can we best contribute to, and gain from, the Programme? Expectations? Of programme leaders? Of participants? Of wider stakeholders? How can we best contribute to, and gain from, the Programme?

Expectations: of leaders… Capture and share outputs from sessions Define requirements accurately Provision of best practice guidelines for benefits realisation Provide external perspectives Create vision of how things should be Drive this programme forward actively Be clear why we are doing this

Expectations: of each other… Bring along and share experiences Commit to staying the course Enthusiasm and openness to change & to take the stuff on board and use it Looking beyond the technology to solutions that meet the needs of people in the University

Provisional outline of the benefits workshops Engage Day 1 Explore Day 2 Evolve Day 3 Day 4 Evaluate Day 5 Engage: introductions Explore: the opportunities & challenges of benefits realization from IT. Explore: the transformation toolkit Evolve: introducing the Investment Portfolio Evaluate: review of day & agree action plans. Benefits planning: benefits principles / overview of the framework & introduction to driver analysis   Building a stronger business case / effective measurement Benefits review: project focus the benefits dependency network Stakeholder management Benefits delivery: management of business change adapting the approach + agile principles and practices Milestone review Risk management: a benefits perspective Benefits review: portfolio review & planning Benefits exploitation Establishing development plans (for the individual and the organisation)

Focus on move to live service Proposed projects Project Impact (can get involved early) Opportunity to learn Size (manageable) External to ISS involvement P2P Y NUMed N RECAP Focus on move to live service DR Testing

Exploratory projects – Key Factors Exploitation: make more of what we have Portfolio & prioritization Flexible governance Authentic student voice

Questions to Consider When do you make a stand, as IS professionals? What does that mean you stand for, as IS professionals?

Thank you