The Levy and CGA - Apprenticeships and Career Development Paul Fleming

5 6 & 3 250 12 A few stats...… £25K Years Age Colleagues CIH < 30 31 - 54 > 55 Age 12 Years 250 Colleagues 5 Apprentices CIH 6 & 3 £ Levy £25K A few stats...…

Learning needs and the solution... Lack of broad/ strategic housing knowledge Colleagues working in silos Driven by managers CIH not NVQ route Worked with - Dutton Fisher Associates Open programme adds value Excellent assessment results

Benefits... Provides rounded development; Content that reflects the organisation Qualification, Competencies, 360 feedback Workplace Projects - evidence of impact Broader internal/external network for learners

Barriers Budget - salary cost Colleague headcount – numbers for programmes Formal qualification - not right for all Stable workforce – lack of upward opportunities

Meets our culture Some essentials Bespoke package Applied for, not one size fits all Some essentials Behaviours, Stretch Objectives & Robust PDP Panel assessed CMT Bespoke package 360, Coaching/Mentoring Apprenticeship Secondments

Right now and the future... New ILM Level 3 Team Leader cohort Starting September Talent programme learners Exploring open programme CIH Level 3 Low numbers Open course Qualification or drop in option for sessions

A Learner’s Perspective CIH Trailblazer Apprenticeship James Butterworth & Terrie Wood

A bit about me: 10 years in Construction industry – Qualified Carpenter/Joiner HNC in Construction – no degree Current role: Surveyor – Property Investment Team, Community Gateway. Approx. 3 years

Why this course? Opportunity - build wider knowledge of housing sector and my organisation. Qualification - in housing sector Understanding - Strategic & management level Help - Career aspirations Network - Internal & external

Course benefits: Knowledge – Strategic & management level relevant to my role Application – directly apply to day to day role Appreciation – team roles and corporate objectives; ‘why we do what we do’ Improve weaknesses – Speaking to an audience through classroom debate & group discussion Time management – meeting assignment deadlines. Planning weeks effectively. Staff relationships – Improved my inter-departmental working

My CIH Level 4 Journey Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2016 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

The Project Objective: Corporate objective set out within the Environmental & Asset Management Strategy of CGA. Aim: Have a full understanding of the Environmental impact of our buildings and improve the energy efficiency of our properties through targeted investment works. We will do this by having a SAP energy rating (EPC) for ALL properties by 2018 Current plan: Internal EPC programme of 500 surveys per year = 667 properties short by target date

My proposal Approved by SMT to implement an energy calculation tool which will generate a SAP score within our Asset Management System for the outstanding 667 properties. Desktop exercise, inputting minimum energy datasets, based on existing stock condition information.

My Plan Run tests of the software – analyse, review and develop most effective method of inputting Design process map Train staff – Utilize existing staff resources & select staff to carry out the exercise. Train staff in reference to the process map Develop work programme – Set weekly & monthly performance targets to run over the financial year Generate address list, master spreadsheet – plan, monitor and record progression of the project Monitor staff performance – Regular reviews/121’s of staff to assess performance against targets and highlight any actions required Support & advise staff – technical queries and progression against the objective

Hopes Achieve the business objectives – help us to plan our asset management strategies and targeted investment works sooner Develop personal weaknesses identified in 360 feedback survey: Leadership & motivation People Management Mentoring and coaching

My Project Terrie Wood

My project overview Play Area Strategy Business plan ‘Real’ Team objective Link to Asset Management Plan Personal Development Strategic level Collaboration with others Budget setting Report Writing Raise profile

QUESTIONS?