Specialist services accessibility project

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Presentation transcript:

Specialist services accessibility project

Key deliverable A prototype plan that can be adapted and adopted by specialist services to make their services more accessible across Queensland through cost effective measures, including: the use of technology (telephone lines, videoconferencing, and websites); and information and training provided to generalist services.

Methodology The Project will be delivered in accordance with the following proposed methodology: comparative research paper, including literature review; engaging with legal assistance services; engaging with non-legal service providers; engaging with clients; and delivering a final report to DJAG with recommendations for improving access to specialist services across Queensland.

QAILS contribution Research Evaluation Literature review Consultation with sector Suggested model(s) Evaluation

QAI contribution Case study - MHRT Training sessions (webinar; yesterday) Road trips Preparing a guide/resources Secondary consultation line

Sector consultation today Examples of good practice now If you’re in a generalist centre, what support could specialist services provide? If you’re in a specialist centre, what support could you provide to generalist centres?

How can we work better, together?