Alternative Dispute Resolution Program The DON ADR Program’s Mission: Why use ADR? Increases the parties’ control over the outcome Gives the parties’ an opportunity to be heard Clarifies the needs and desires of each party It works, when used in good faith Provides the ability to reach a mutually agreeable solution The DON ADR Program provides Navy and Marine Corps activities alternatives to litigation and formal administrative procedures to the maximum extent practical. Alternative Dispute Resolution Program COMPACFLT / EEO Office 937 N. Harbor Drive Bldg 1, 3rd Floor, Rm 319 San Diego, CA 92132-0058 (619) 532-1685 How do I request ADR? “…ADR techniques shall be used as an alternative to litigation… to the maximum extent practicable... Every conflict and issue in controversy, regardless of subject matter, is a potential candidate for ADR.” -SECNAV INSTRUCTION 5800.13A You may call the ADR intake line at (619) 532-1685 Images for this tri-fold were taken from Google images. 5 6 Rev Mar 2015

What forms of ADR are available to me? What is ADR? Testimonials A process utilized for parties or groups in conflict. Involves a third-party neutral that will guide parties towards open communication and resolution. “I was not happy about having to come to mediation but, now that I have gone through it, I can say that I wish I had done it long ago” “It helped me realize how the other person felt about me and how to improve” “Thank you for making time for this. I think we will be more productive in the future because of it” “Very productive session. Recommend highly for willing individuals” “Mediation was very productive though we did not reach resolution the mediator was professional and kept us on task and focus (sic). I am glad we used this process to discuss different interests and views and was well worth the effort” What is Facilitation? What forms of ADR are available to me? Facilitation is utilized for non-EEO workplace disputes and is less structured than mediation. There is a third party neutral as in mediation, but the process is more informal. Mediation Facilitation Group Facilitation What is Mediation? What is Group Facilitation? Mediation is a process in which a neutral person facilitates discussions between two or more parties to help them arrive at a resolution of the dispute. Used primarily for resolving EEO complaints in DON. Group facilitation is the same process as facilitation, except it is utilized in group conflict: Used for meetings where there is a likelihood of emotional impact Used in situations in which personnel are not working as a team Facilitator allows time for airing of personal views in an open and safe environment Can be used for a group of employees, supervisors, or both Potential Outcomes: Streamlines processes; Increases likelihood of accelerated resolution; Improves working relationships; Mends uncomfortable working environments; Saves time and money for all parties. Workplace Disputes: Did you know that ADR can be utilized for non-EEO workplace disputes? See facilitation section for more information. 2 3 4