Across all respondents, the most important aspects of the library’s collections are adult books – fiction (90%), recent and best selling titles (88%), and adult books – non-fiction (85%) Users of the Islington branch place a higher importance on children’s books – both early reader and picture books – as well as magazines, newspapers, and adult large print materials Total Both the Main Library and the Islington Branch Library A Islington Branch Library B Main Library C Adult Books - Fiction Books 90% 91% 89% Recent and Best Selling Titles 88% 92% 84% Adult Books - Non-Fiction 85% 86% 83% Museum Passes 80% 90%C 74% Children's Books - Fiction 75% 82% 69% Children's Books - Non-Fiction 72% 81% 76% 67% Adult DVDs/Videos 68% Reference Materials 66% 62% Children's Books - Early Readers 74%C 79%C 56% Young Adult Collection (Teens) 65% 71% 61% Children's Books - Picture Books 76%C 55% Magazines and Newspapers 70% 80%C 51% Downloadable Content /E-Books/downloadable audio or video 64% 57% Children's DVDs 54% Online Databases 76%BC 47% Adult Audiobooks 53% 75%BC 52% 44% Children's Audiobooks 58% 45% 43% Adult Large Print Materials 57%C 34% Music CDs 39% 32% 49% 37% Multi-Lingual Materials 28% 12% 31% Other 22% 13% 24% Video Games 17% 16% 27% Page 29 Q. What aspects of the library’s collections are most important to you? Showing % very important + % important

The most important library services provided are interlibrary loans (96%), library collections of materials (92%), and library staff assistance (91%) Users of the Islington branch place a higher importance on library staff assistance, professional support and assistance from librarians, adult programs, and access to and assistance with computers than users of the Main branch Total Both the Main Library and the Islington Branch Library A Islington Branch Library B Main Library C Interlibrary Loan (obtaining library materials from other libraries) 96% 98% 97% 95% Library Collections of Materials (books, audiobooks, dvds, music, museum passes, etc.) 92% 89% 94% Library Staff Assistance 91% 93% 97%C 86% Professional support and assistance from librarians and library staff 83% 79% 98%AC 74% Place to read, work or study 78% 72% 70% 84% Library Website 77% 81% 75% Community Space (or place to socialize) 76% Children's Programs 88%C 80% 66% Meeting Rooms 73% 64% Free Downloadable Content,(E-Books, downloadable audio/video, online databases) 82% 68% Free WiFI 71% Adult Programs 69% 81%C 62% Friends Booksale 63% 65% Access to and assistance with computers and Internet 51% 61%C 60%C 42% Job search assistance (Cypress Resume, etc) 35% 41% 43% 28% Q. What library services are most important to you? Showing % very important + % important

Library users at the main branch are slightly younger than users of the Islington branch 30 to 39 year olds are more likely to use both branches, while 40-49 year olds are more likely to use either the main branch or both branches 60+ are more likely to use the Islington branch Total Both the Main Library and the Islington Branch Library A Islington Branch Library B Main Library C 12 to 17 3% 0% 1% 4% 18 to 29 30 to 39 13% 24%BC 10% 40 to 49 25% 29%B 16% 50 to 59 20% 24% 17% 60 to 69 15% 5% 23%A 14% 69 and over 22% 30% 19% Q. What library services are most important to you? Showing % very important + % important

Not surprisingly, library users aged 30 to 49 have a higher interest in the library’s collection of children’s materials Older users value adult fiction , reference materials, and adult large print materials, while younger users (under 30) find multi-lingual materials more important than some other users Total Under 30 A 30 to 39 B 40 to 49 C 50 to 59 D 60+ E Adult Books - Fiction Books 90% 75% 77% 91% 100%ABE 91%B Recent and Best Selling Titles 88% 83% 82% 94% 86% Adult Books - Non-Fiction 73% 81% 85% 92% Museum Passes 80% 55% 83%A 86%A Children's Books - Fiction 76% 97%ADE 93%ADE 45% Children's Books - Non-Fiction 94%ADE 90%ADE 42% Adult DVDs/Videos 72% 59% 67% 78% Children's Books - Early Readers 92%ADE 77%D 33% 58% Children's Books - Picture Books 66% 91%ADE 75%D 36% Reference Materials 65% 64% 46% 61% 75%B Young Adult Collection (Teens) 56% 83%BDE 47% Magazines and Newspapers 41% 63% 77%B Downloadable Content /E-Books/downloadable audio or video 73%A Children's DVDs 62% 86%DE 72%DE 32% Online Databases 50% 54% Adult Audiobooks 43% 52% 60% Children's Audiobooks 48% 58%DE 30% 25% Adult Large Print Materials 44% 40% 14% 41%B 65%BCD Music CDs 21% 38% 48%B 47%B Multi-Lingual Materials 28% 55%BD 17% 15% 27% Other 20% 0% 18% Video Games 36%B 5% 26%B 11% 9% Q. What aspects of the library’s collections are most important to you? Showing % very important + % important

Older library users (60+) place more importance on professional support and assistance from librarians and adult programs Interestingly, job search assistance is most valued by users 50 to 59 Users aged 30 to 49 have the most interest in children’s programs The youngest users – those under 30 – highly value free WiFi Total Under 30 A 30 to 39 B 40 to 49 C 50 to 59 D 60+ E Interlibrary Loan (obtaining library materials from other libraries) 96% 100% 97% 94% 98% Library Collections of Materials (books, audiobooks, dvds, music, museum passes, etc.) 91% 92% 90% 88% Library Staff Assistance 86% 96%D Professional support and assistance from librarians and library staff 82% 64% 75% 83% 76% 92%ABD Place to read, work or study 77% 85%E 67% Library Website 81% 85%D 60% 78% Children's Programs 42% 92%ADE 59% 62% Community Space (or place to socialize) 68% 70% Meeting Rooms 73% 72% 71% Free Downloadable Content,(E-Books, downloadable audio/video, online databases) 80% Free WiFI 100%DE 81%DE 55% Adult Programs 69% 33% 43% 79%AB 80%ABC Friends Booksale 63% 39% 58% 72%B 70%B Access to and assistance with computers and Internet 51% 50% 47% 65%C Job search assistance (Cypress Resume, etc) 35% 36% 24% 40% 49%E 23% Q. What library services are most important to you? Showing % very important + % important