Managed Desktops :SSD IT Services Ammar Khan, Desktop solutions team Standard staff desktops currently 6500 on campus Windows 7 based FAQ is when will windows 10 version of SSD be avail? Demos at end (time permitting)

SSD10 Based on CSCE 10 image Windows 10 Anniversary Ed. Office 2016 / Libre Office 5.1 Site licensed apps: Minitab, SPSS, EndNote etc So what is SSD 10 going to look like?

SSD10 Nov/Dec Alpha (~20 users) Jan/Feb Beta (~200 users) Easter 2017 - Release So when us it going to be available? Here are some rough timescales

SSD Account Exchange Email configured Home file store (2GB) Roaming Profile Directory (150MB) SSD Workstation privilege (Admin) Shared Department Drive J:\MVL Managed OU – SSD Group policies But in order to use SSD your account must be setup to do so.. Lets remind ourselves what is involved for SSD account Process can takes a couple of days via submission of helpdesk call number of teams doing their bit

SSD NYC* Account *Not Yet Configured Same as standard user except.. SSD Workstation privilege (User) Shared Department Drive J:\ NYC New concept in SSD Key differences: J is being mapped to a Null dept User is non admin on workstations

Service Improvement Proposal: Auto create Staff accounts as SSD with null department NYC User can login to an SSD w/s from get go no helpdesk call process Use IT apps web portal to reconfigure users lets the user login to an SSD w/s and start working from get go No helpdesk call process involved

IT Apps Web Portal https://itapps.gla.ac.uk Change user’s department Change users w/s privilege Add users to sub departments IT apps web portal is a key self help component of SSD, used for SSD builds, bitlocker codes etc Has been enhanced and can now also do the following. Last 2 features are new Help file

SSD Remote Introduced 2009 4 X Windows Server 2008 R2 VPN not required Will work on Windows, Macs & Unix platforms with RDP client Little known historical fact: Swine flu – working from home Increasing in popularity as a BYOD solution with ~2000 core set of users Great BYOD solution – get core apps such as MS office, map your SSD drives and has Pull printing installed

SSD Remote Office 2016 installed Supportworks client added Google chrome next.. Your suggestion ? As you can see we’ve been busy updating SSD remote.. Let us know if you would like to see an app installed (subject to licensing).

SSD10 Demos RDP to 130.209.13.152 As user campus\ghg1a

Thank you Any questions? /glasgowuniversity @UofGlasgow @UofGlasgow Search: University of Glasgow