Knowledge Networking Pilot Knowledge/Content Inventory

Knowledge Networking Overview KN Projects Recommendations Vision Design/Impl. Staff Alignment Roster CoPs Products Processes IT tools Establish a system to organize UNOPS business relevant content March - May May - July August  Mid 2005 Phase I Pilot Phase II Small Rollout Phase III Corporate Rollout

Knowledge Networking Objectives 2004: Create and populate UNOPS Content Library  Easy to search and navigate  Allows several content views (DB not folder)  Ownership of content  High accountability and quality focus on capturing new content, but also moving backwards Base all content on standard templates (where applicable) Identify and apply UNOPS standard wording

Knowledge Networking Pilot Cases: Revised Document library on intranet Operational templates on intranet HR policies available on intranet First version of Information Architecture

Knowledge Networking Challenge to create UNOPS subject/theme catalog - Taxonomy Add preferred terms and variant terms Develop Hierarchy between preferred terms Controlled Vocabulary “UNOPS Speak” UNOPS Thesaurus UNOPS Taxonomy De-mining, Mine Neutralization Mine Removal Mine Action Mine Action Preferred term for: De-mining 1. Operations 1.1 Special Projects 1.1.1 Mine Action

Knowledge Networking Knowledge Inventory – Phase I Step One Step Two Overview KN Projects Recommendations Vision Design/Impl. Staff Alignment Roster CoPs Products Processes IT tools Knowledge Inventory – Phase I Strategy Technology Process People I N P U T Documents Step One Step Two In use? Recurring? Template based? Editing required? P R O C E S Metadata 1 Yes Metadata 2 Review with Team Edit Yes Yes Yes No No No Other Priority? Other Priority? Final Metadata No Yes Yes No No O U T P Documents for upload Parking 1 Parking 2 Parking 3

Pilot Document Library Intranet Document Library Knowledge Networking Phase I Step One Step Two Identify Pilot Units Catalogue documents Prioritize potential templates Draft UNOPS vocabulary/taxonomy Define document ownership Review and apply Metadata Clean up Document Library Phase II Cataloging Workflow Metadata Schema Taxonomy Pilot Document Library Test & Optimize Phase III Intranet Document Library Create and upload templates Identify, catalogue and upload valuable documents

(Knowledge Networking Project) Thank You Please contact: MichaelG@unops.org (Knowledge Networking Project) or MaxS@unops.org (Content Management)