Classroom Polling Service (i>clicker) Todd Maniscalco and J.P. Brannan August 9, 2016

Agenda Introductions Service Description Value Proposition Metrics Cost Security More information Q&A

Introductions Service owner: Todd Maniscalco Service manager: Patrick Graham Other service delivery team members: Kelly Chan

Service Description Service name: Classroom Polling Product(s): i>clicker, REEF Description: The classroom polling service, also referred to as audience response system or student response system, allows instructors to quickly ask a question and instantly receive responses from each student during class Available to: Faculty, Instructional Professionals, Students Fee to end user? Yes, for student users Service tier: One

Instructional Services Integrations Relevant Services(s) are Highlighted in Yellow. Plagiarism Detection (Turnitin) Via Blackboard API and LTI (Learning Tools Interoperability) SIS (Peoplesoft) Classroom Polling (i>clicker) Blackboard ePortfolios (Digication) Course site request Term-based managed enrollment Lecture Capture (Panopto) Video Streaming (Kaltura) Online Training (Lynda.com) Library Reserves (Ares ) Publisher Tools (Pearson, others)

Value Proposition Value proposition Customer impact Key benefits Anonymous polling option allows for candid responses One tool (re-)used for multiple classes at a flat cost saves students money Purchase is available through Cornell Store, as with other course supplies. Institutional adoption prompts the vendor to subsidize instructor tools (Instructor kit price reduction from $100 to $0) Customer impact Allows instructors to show summary of results instantly Saves class time Allows recording of student responses for assessment and grading Key benefits Increases student engagement Integration with Course Management System (Blackboard)

Metrics Apr 2016 May 2016 Jun 2016 # of Instructors 372 373 # of Students– i>clicker 24,418 24,454 19,283 # of REEF-Administered Courses* 1 # of REEF Polling Student Accounts 671 370 33 See Full Quarterly Report Online at https://cio.cornell.edu * Academic Technologies does not recommend use of the REEF admin application for Cornell faculty, but it is available upon faculty request.

Cost Cost to deliver the service: Fee for service: Yes, for students ($43 for clicker, $10/semester for REEF app) FY 16 Total Cost $51,843 Hardware & Software $0 Labor $47,130 Staff Support $2,357 Administrative Overhead 5%

Security What risks does use of the service mitigate? Data integrity (risk of miscounting). Confidentiality of student materials How does the service mitigate risks? Automates counting/summarizing Contractual constraints

More information Service web page: https://www.it.cornell.edu/services/polling/ Service level expectations: https://www.it.cornell.edu/services/sle.cfm?doc=12 Service catalog entry: https://catalog.it.cornell.edu/admin/11 Service quarterly report: http://cio.cornell.edu/resources/it-reports-documents-and-presentations/itcornell-quarterly-metrics/classroom-polling

Questions? Todd Maniscalco: tam42@cornell.edu Patrick Graham: pmg1@cornell.edu Consulting/Training support: acadtech@cornell.edu