Fleet Management Webinar: Emphasizing Preventive Maintenance in All Processes May 2, 2017

Welcome & Introductions Jimmy Cribbs Director of Maintenance W.C. Pihl Vice President of Business Development

What is Preventive Maintenance? Ensuring vehicle safety & cleanliness Determining the root cause of issues Scheduling repairs to fix/identify issue before it breaks Quality assurance Proper documentation

Operations & Maintenance Relationship Proper culture = strong communication & trust Operations & maintenance are in it together Include maintenance in division-wide monthly meetings Include mechanics in new driver training Inspections Proper equipment use

Maintenance Starts with Inspections Driver conducts thorough pre- & post-trip inspections Mechanic signs off Mechanic communicates back to the driver through forms

Proper Training In-House Training Outside Training Maintenance Basics Refreshers Outside Training External Vendors Dealerships

Important Training Topics Personal Protective Equipment (PPE) & Material Safety Data Sheet (MSDS) Hazardous Materials (HazMat) & shop safety Lock-out/tag-out Daily “tool box” talks for proper shift hand-off Weekly shop meetings with Maintenance Manager

Preventive Maintenance Inspections What is PMI? Preventive Maintenance Inspections PMI is more than just oil changes Everything is inspected & specific components are replaced as scheduled

PMI Basics Know the fleet Do research before performing repairs Understand manufacturer specs Do research before performing repairs Schedule repairs based on Original Equipment Manufacturer (OEM) standards

PMI Basics Mechanics should use proper forms/checklists to document inspections Track inspections & repairs in detail so there are no assumptions

PMI Basics Ensure thorough & accurate documentation If it didn’t get written down, it didn’t get done Consistent, accurate information flow proves the vehicle is safe when it is put on the road Files should be in audit-ready state at all times

Quality Assurance 10% “re-rack” of all internal repairs For external repairs, maintenance manager/foreman reviews repairs & documentation regularly to ensure quality Abide by OEM standards – NEVER cut corners Just because you find a cheaper part doesn’t mean you save money in the long run

Benefits to the Process Thorough PMI results in better-performing fleets Goal: All vehicles available for service at all times, with all equipment in good working order

Exceeding Industry Standards

Questions? Jimmy Cribbs (636) 695-5802 jcribbs@ride-right.net W.C. Pihl (707) 803-2954 wpihl@ride-right.net