WELCOME Diversity: Bridging the Gap of Interests LEAD Provincial Dallas, Texas March 6, 2010 Dr. David B. Ross

Agenda for Session History of Diversity in Delta Sigma Pi Why is Diversity Important Is Your Chapter Welcoming Diversity in Your Chapter Overview of Labeling/HBDI Summary Final Comments and Discussion Labeling Activity Agenda for Session

Enhance understanding of participants’ worldviews and the bias they may express or encounter as a result of not understanding our “differences and similarities.” Session Objectives

History of Diversity Founding Fathers: One Jewish, One Italian Restrictions against Blacks, non-Christians Lifted in late 1940s and early 1950s Women admitted as members in 1975 First openly gay Grand President 1979 First woman Grand President 2001 History of Diversity

Discussion Activity Why is Diversity Important? At the chapter level? At the business level? Creativity Interpersonal Organization Critical Thinking Discussion Activity

Discussion Activity Is Your Chapter Diverse and Welcoming? How do you know? How would others think? What would you do to make your chapter welcoming? Discussion Activity

Discussion Activity Within Your Chapter Diversity Within Your Chapter How are you attracting diverse populations? Do you know the demographics of your University or College of Business? Does your chapter population match the colleges population? Discussion Activity Within Your Chapter

Overview of Labeling AND World Labels: Profiles, Bias, Stereotypes Personal Labels: Hermann Brain Dominance

Whole Brain Corporation HBDI Whole Brain Corporation

A A D B C Whole Brain Model Logical Analytical Fact Based Quantitative Holistic Intuitive Integrating Synthesizing Interpersonal Feeling Based Kinesthetic Emotional Organized Sequential Planned Detailed B C

Our Personal Share of the Four Selves Finding the Way Knowing the Facts Make it Happen Dealing with Feelings

Impact of Thinking Styles: BRAIN DOMINANCE Thinking Style Preferences What we pay attention to What we learn best What motivates us How we communicate How we do what we do How we make decisions What we are successful at How we interact with the world LEADS IMPACTS How Brain Dominance Leads to Bottom Line Outcomes in Business, Learning and Life INFLUENCES

A Rational Self Analyzes Quantifies Is logical Is critical Is realistic Likes numbers Knows about money Knows how things work A

B Safekeeping Self Take preventive action Establishes procedures Gets things done Is reliable Is neat Timely Plans B

C Feeling Self Is sensitive to others Likes to teach Touches a lot Is supportive Is expressive Is emotional Talks a lot Feels C

D Experimental Self Infers Imagines Speculates Take risks Is Impetuous Breaks rules Likes surprises Is curious / Plays D

© 1987-2003 The Ned Herrmann Group What Happens When the Blue Meets Red and Green Meets Yellow? A Disconnect! A Upper Left –Blue D Upper Right-Yellow “That rep just seems to talk too much. I don’t have time to waste chit-chatting—I just want the information I need.” He is killing me with details I do not need! I wish we had a rep who could just give me an overview of the product without getting bogged down in all of that minutiae. I can’t ever follow that rep’s train of thought. She keeps jumping from topic to topic-I do not think that is an orderly and professional way to present information. The arrogance of that rep astounds me! I cannot trust someone who will not take the time to talk about my specific needs. Ask participants to turn to the next page entitled “What Happens Blue meets Red and Green meets yellow? A Disconnect!” Have a different participant read each one for variety. Ask them to assume the attitude of a physician who might be saying these words. 3. Emphasize the importance of anticipating disconnects and adapting one’s communication style to that of the customer--even if it’s the least preferred mode. B Lower Left-Green C Lower Right-Red © 1987-2003 The Ned Herrmann Group

HBDI - Summary

Values Facts Ideas Actions Relationships

Concerned With What Why How Who

Approaches to $ Ways to Count Ways to Spend Ways to Save Ways to Help

Writing Styles Terse Verse Outline Prose

May Overlook/Avoid Feelings Details/Deadlines New Ideas/Ambiguity Facts/ Time Money

Dress Functional Individualistic Correct Comfortable

Intuition & Imagination Communicate Logic & Reason Intuition & Imagination Structure & Control Feelings & Emotions

Perception Cold Aloof Arrogant Ambiguous Boring Insensitive Overly Emotional Dramatic

Base Decision On Data & Facts Possibilities Control Affect On Others

Primary Weakness Feeling Structure Change Logic

We cannot change our thinking preferences We cannot change our thinking preferences. We can; however, learn to understand how other quadrants function and think.

“Smarter” teams can be built .

A condition of building a smarter workforce is that the different team members must actively listen to another.

No matter how different you are, there are other normal people like you somewhere in the world.

Final Comments or Questions Your Feedback

THANK YOU FOR PARTICIPATING: The Beginning Dr. David B. Ross, drrossdb@bellsouth.net Nova Southeastern University

Your Feedback References Cushner, K., McClelland, A., & Safford, P. (2003). Human diversity in education: An integrative Approach (4th ed.). Boston, MA: McGraw Hill. Decosterd, M. L. (2008). Right brain/left brain leadership: Shifting style for maximum impact. Westport, CT: Praeger. Gladwell, M. (2008). Outliers: The story of success. New York, NY: Little, Brown and Company. Hermann International. (2010). Hermann brain dominance instrument and the whole brain. Retrieved December 4, 2009, from http://www.hbdi.com/home/index.cfm Leadership Breakthrough. (2006). The door to success. Retrieved December 5, 2009, from http://www. leadershipbreakthrough.com/ArticleDetail.aspx?Mode=&ID=32 Your Feedback

Daily Labeling Activity Write down three words that you use to describe yourself. ____________________________   Write down three words that you use to describe how others see you. Write down three words that you would use to describe yourself in the workplace/chapter. Write down three words that you would use to describe how others would describe you in the workplace/chapter. Daily Labeling Activity