The Meanings & Dimensions of Culture Chapter 4 The Meanings & Dimensions of Culture
What is Culture? Human interaction which is acquired knowledge where one interprets experience & generates behavior http://www.youtube.com/watch?v=ai9pRv_t3y8 6 Characteristics
Cultural Diversity Many elements in examining cultural differences that affects various aspects for a manager i.e. HR- should and is HR the same worldwide? Why or why not?
Handshakes Culture US Asian South Africa Italian New Zealand Types Firm Gentle, or nothing Light/soft, long/involved Formal, look directly in eyes, kiss checks Firm & quick
Dimensions of Cultural Diversity Centralized vs. Decentralized Safety vs. Risk Individual vs. Group Rewards Informal vs. Formal Procedures High vs. Low Org Loyalty Cooperation vs. Competition Short-term vs. Long-term horizons Stability vs. Innovation
How do other cultures look at the US? Americans to French Arrogant Flamboyant Hierarchical Emotional French to Americans Naïve Aggressive Unprincipled Workaholic
Values in the Cultures How do you define value? What’s right & wrong, good/bad, important/unimportant Are they different/similar to each other’s culture? Is USA’s changing? How?
Values of Manager Common Personal Values p. 115 Challenges for a Global Mgr http://www.youtube.com/watch?v=Q4yJ_Xb25GU
Hofstede’s 4 Cultural Dimensions Power Distance Uncertainty Avoidance Individualism/Collectivism Masculinity/Femininity
Hofstede’s Comparisons Figure 4.4- GNP per Capita (2000) vs. Individualism Figure 4.5- PD vs. Individualism Figure 4.6- PD vs. UA Figure 4.7- Masculinity vs. UA
Trompenaars’s Cultural 5 Dimensions Universalism vs. Particularism Individualism vs. Communitariansm Neutral vs. Emotional Specific vs. Diffuse Achievement vs. Ascription http://www.youtube.com/watch?v=JqNI8le1bF4
Review of each with 1 Question Example of this of the Q bottom of p. 123
Trompenaars’s 6th and 7th Dimensions Time= Sequential/Synchronous Environment- Which statement do you relate to? What happens to me is my own doing Sometimes I feel that I don’t have enough control over the direction my life is taking
Results p. 128 Statement 1= mgrs believe in the control of their environment Statement 2= mgrs believe they aren’t in control of their environment Table 4-5 pp. 129/130- shows cultural patterns/clusters
THE GLOBE Project Global Leadership and Organizational Behavior Effectiveness (GLOBE) A study & eval of cultural attributes & leadership behaviors Identified 9 cultural dimensions
Internet Exercise as a Team P. 135- Renault-Nissan in S. Africa Teams will be assigned to the Q’s
Blue Ocean Strategies http://www.youtube.com/watch?v=X6DRu2XXRHU